The process was delayed due to COVID-19 however finally closed with quick turnaround on funds received to me.
Timothy Forgy
Timothy Forgy
551
Nick was energetic, respectful, knowledgeable, and a good listener. I was very impressed with his knowledge of my loan and what could be done to update it to save me money. Very, very, happy to have had Nick in my corner to get the Rocket Mortgage accomplished.
David Hottle
David Hottle
551
Nick was always very polite and informative. He was very patient with all my questions. He was always very prompt in returning may phone calls. Was an excellent experience.
Glenn Proffit
Glenn Proffit
551
Very good at what he does! Would highly recommend him!
Gregory Johnson
Gregory Johnson
551
He provided services as he said he would. I have no negative issues.
Danny Garner
Danny Garner
551
good service very helpful and I would recommend his service to anyone.
Sandy List
Sandy List
551
Nick did a great job keeping me up to date on the status of my refinance. He was accessible by phone and text as I had questions and responded quickly. He addressed any concerns to get me to closing quickly.
Stuart Massey
Stuart Massey
541
Nick was informative after I retired from my job after 33 years, concerning getting enough income coming in from Susan and my social security. We also have income coming in from a pension plan and IRA. He helped us qualify for the home loan and had a smooth closing.
Arnaldo Nestor Mufalo Junior
Arnaldo Nestor Mufalo Junior
541
Good support provided... 👍🏻
Rebecca Agostini
Rebecca Agostini
551
Thinking back to when we first communicated with Nick, we were very upset. The two representatives we had been communicating with just keep failing to meet their obligations and we lost all faith in Rocket Mortgage. Nick contacted us and asked that we give him a chance to correct what had went wrong. We agreed and he worked diligently to make everything right and provided us with an outstanding...Thinking back to when we first communicated with Nick, we were very upset. The two representatives we had been communicating with just keep failing to meet their obligations and we lost all faith in Rocket Mortgage. Nick contacted us and asked that we give him a chance to correct what had went wrong. We agreed and he worked diligently to make everything right and provided us with an outstanding mortgage offer. As we continued to work with him he proved himself to be honest, knowledgeable, responsible and extremely responsive. These are personal assets that we appreciated and made us feel that yes, we had made the right mortgage refinancing decision. After being Rocket Mortgage customers for many years he rebuilt our faith in the company and kept our business.Read MoreRead Less
GS Shaw
GS Shaw
551
Polite and easy to work with. Returned phone calls in a timely manner.
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