This is the 2nd time Nick has assisted me with a Rocket Mortgage transaction. I purposely came back to him because of the excellent result of my first experience. He was easy to contact and kept me informed through out the entire process. I am pleased to say I would use his services again.
Barb Boyd
Barb Boyd
551
GREAT GUY DID A GREAT JOB WOULD HIGHLY RECOMMEND
Roxanne Leigh
Roxanne Leigh
551
Nick was extremely helpful throughout my whole Refi process. He responded to all questions via email extremely fast. I could not have asked to have better help then what Nick provided me.
Heard Robinson
Heard Robinson
551
Nick Did a great job guiding uh's through the process. Will refer others
Martha Betts
Martha Betts
551
Nick was professional ,friendly and so helpful to make our refi experience smooth and very seemless from stRt to closing.
Deb Walsh
Deb Walsh
551
Nick was always available for questions and always responded quickly.
Susan Schag
Susan Schag
551
Nick was upfront, handled everything on time and was always available for questions. He answered all our emails quickly. Nick made our refiance very easy for us. We highly recommend Nick and give him 5 Stars!
Virgil Rochester
Virgil Rochester
551
Nick worked with me throughout the whole process. He kept me in the loop regarding every upcoming step and what documents I would have to submit and the actions I would have to take. To say that this was the easiest re-finance ever, would be an understatement. Nick was spot on and ensured that I had a seamless and hassle free experience.
Max Roadruck
Max Roadruck
551
Nick did a great job of guiding me through the process. However, I was a computer programmer for over 15 years and I have complained many times bout two items. First login-when you put in the first letter there is a red error message stating that your login name must be longer that 5 letters--My complaint has always been I the user should not get a red error message just for starting my login ...Nick did a great job of guiding me through the process. However, I was a computer programmer for over 15 years and I have complained many times bout two items. First login-when you put in the first letter there is a red error message stating that your login name must be longer that 5 letters--My complaint has always been I the user should not get a red error message just for starting my login name. If I hit the return (enter) button before reaching 5 letters then and only then should the error message show up. Obviously, my comments have had zero impact as with you brand new login page the error is still there!!!! Not high marks listening to your customers. The second complaint was I could not down load the VA Child support page because there was no button to click to download the form. I presume this also was not fixed as both of these issues you development team deemed and unimportant. Not a happy camper