Nik Zemla is the number one person I refer when anyone asks about refinancing. He is knowledgeable about the products offered by Rocket Mortgage. He promptly returns calls. I never felt like I a customer. I felt like family. His customer service is unmatched, and it is with confidence that I tell competitors, "I already have someone I'm working with." That someone was Nik Zemla. My family's ...Nik Zemla is the number one person I refer when anyone asks about refinancing. He is knowledgeable about the products offered by Rocket Mortgage. He promptly returns calls. I never felt like I a customer. I felt like family. His customer service is unmatched, and it is with confidence that I tell competitors, "I already have someone I'm working with." That someone was Nik Zemla. My family's financial needs were more than met. Five cheers, stars, high fives, for Nik! He deserves bonus!Read MoreRead Less
Tracey Nichter-Jackson
Tracey Nichter-Jackson
551
The Best Service. Wouldn't go with anyone else but Nik after this!!
Neil Jones
Neil Jones
551
Incredible service and took time to Explain any questions we had. Made us feel like we were his only priority!
Eddie Alferez
Eddie Alferez
551
Not pushy, efficient, friendly and efficient. A pushy agent makes me question and most of the time makes me angry and eventually ignore that agent, but with Nik's low pressure approach while providing essential information me for compare and decide among many choices is an effective way to win folks over.
Sandra Alferez
Sandra Alferez
551
Nik was a professional, knowledgeable and friendly person. He will assist you from the beginning to the end of the refinancing process. The processing of our refinance was quick.
Aubrey Plumb Adams
Aubrey Plumb Adams
551
Great experience working with Nik. He gave us several options for us to choose from and was patient as we decided which one to pick.
Laura Rosado-Brignoni
Laura Rosado-Brignoni
551
Nik was extremely knowledgeable and helpful throughout the entire process. He was always available and with a great disposition to answer any questions.
Silvia Magadan
Silvia Magadan
551
Nik was an excellent person to work with at all times. He would get back with any questions and advise needed throughout the refinancing process. Would recommend to everyone.
Brian Keith
Brian Keith
551
Nik was an extraordinary agent. Our refinance experience went smoothly and was complete in a most timely manner despite the covid climate. Nik is accessible, responsive and personable in his client relations. In a word, he's really THERE for you from beginning to end and beyond! Thanks Nik!
Dan Brewer
Dan Brewer
551
Nik was always accessible, answered my questions in a way I could understand, and was nothing but professional through the entire refinance process. Nik is a great person, I would recommend him to anyone looking for mortgage loan information.
Kind Regards, Dan Brewer
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