Just out of curiosity I was online checking re-finance rates when I was invited to a Chat with Nikki, I am so happy that I took that request. Not feeling I was in the best situation at the time, Nikki re-assured me and talked through all of my concerns. You would have thought I was a million dollar prospect. Nikki is not only professional and knowledgeable but really speaks to you as a person ...Just out of curiosity I was online checking re-finance rates when I was invited to a Chat with Nikki, I am so happy that I took that request. Not feeling I was in the best situation at the time, Nikki re-assured me and talked through all of my concerns. You would have thought I was a million dollar prospect. Nikki is not only professional and knowledgeable but really speaks to you as a person and genuinely shows concern for your situation. Nikki made the process quick with no stress, I highly recommend Nikki and consider her "my" mortgage go to!Read MoreRead Less
Maria Marks
Maria Marks
551
I just want to say of all the loans that I have had through the years this one was far most the best ever! Nicole was spot on all the way through. I would find it hard to believe anyone could of done a better job! I would highly recommend Nicole to everyone!!
Jan Fournier
Jan Fournier
551
Nicole was very professional and proficient throughout the process. Very knowledgeable about the the procedure. I would reach out to her again and certainly refer to any one of my friends or acquaintances.
Scooter Robinson
Scooter Robinson
551
Very good communication an customer service, highly recommend! Scott
James Bossard
James Bossard
551
Our experience with Nikki was only fantastic in the best sense of the word. She was very professional and thorough as she dealt with us. She understood our needs and tailored the process to make it smooth and easy . Highly recommend her. Thanks!
Jamal Nasr
Jamal Nasr
551
Nikki is professional, informative, and very customer friendly.
Angelica Sarabia Pruyn
Angelica Sarabia Pruyn
551
She was responsive, professional and efficient. All of my questions were answered promptly or forwarded to the right person. I would definitely recommend her.
Cheryl Clarke
Cheryl Clarke
551
Nikki made the entire refinance process totally painless! She kept me informed as we progressed through the process, and was always prompt in replying to my questions. She was polite, organized and totally professional. I would recommend Nikki and Rocket Mortgage to anyone interested in buying or refinancing a home!!
Cody McHenry
Cody McHenry
551
Nikki helped me out, even though things started to get irritating and confusing. She walked us through the steps and did the work for us, all we had to do was provide documents and sign papers. This process was as easy as the first time we went through Rocket Mortgage and the exact reason why we continue to do business.
Scott Marks
Scott Marks
551
Very professional, courteous, and very easy to work with. Highly recommended!
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