Olivia Smith

Cleveland, OH

NMLS 1437471

Triple Crown Banker

Olivia's Reviews

Rick Fortney
Olivia was very helpful from the first phone call. daily correspondence when needed. always returned promptly all calls. truly tried to think through all options as to what type of loan would be best for our scenario. very, very helpful; courteous; and fun! follow through is important with such a role and she gets an A+ .... thank you Olivia!
Sherry Dall
Thank you ....so Much for all of you're assistance with the Refi of our home Fast, Quick & very professional, Olivia is amazing and my husband & I are happy we have had the pleasure of working with Olivia and the staff at Rocket Mortgage
Louis Beaulieu
Did the entire process over phone with Olivia, she was great to work with and had my concerns at the top of her list. Most phone calls were just to inform me of paperwork needing to be updated thru the website, she was pleasant ,friendly and made me feel super comfy with working over the phone and online to close on a refinance loan of my home, got great rate and super quick closing. Super ...Did the entire process over phone with Olivia, she was great to work with and had my concerns at the top of her list. Most phone calls were just to inform me of paperwork needing to be updated thru the website, she was pleasant ,friendly and made me feel super comfy with working over the phone and online to close on a refinance loan of my home, got great rate and super quick closing. Super excited, highly recommend Olivia especially,she is a top level employee. Will recommend her anytime
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Ronnie Brown
Olivia is a special person!! I warned her of complications with our former mortgage carrier, and she stood by us the whole process!! Steered us in the right direction to resolve the issues we incurred!!
Carol Lovns
Olivia has been awesome to work with from the very beginning. She has gone above anything I expected. I fully recommend her and Rocket Mortgage.
Al Lejman
Olivia!!!! What a great person to work with. She made us feel important and wanted to be sure we understood everything, checked in with us , made the entire experience dealing with Rocket Mortgage GREAT!
As Rocket Mortgage is "Engineered to Amaze" Olivia is Amazing!
Gerald Roth
All we can say is she is fantastic! Helped us from day 1 all the way to close.
Susanne Carroll
Olivia was very supportive in the application process. Olivia was available to answe our questions and help us with forms any time night or day. She truly went above and beyond any business person we have ever worked with before in financing our home and bot properties.
Jeanette Krupski Asher
Olivia made this entire process so easy any time I had a question she had the answer she was always quick with a response when a message was sent and always friendly and polite always made me feel like I was her most important client
Tara Benjamin
Where to start...Olivia has literally changed my life and worked day in and day out for the past 2.5 months to get my refinance to closing. She knew the challenge she was up against and accepted it with no reservations. From the start of the process to the very end, if there was a turn in the road or a hurdle to jump over, we encountered it. But at the end of the day she fought for the best for ...Where to start...Olivia has literally changed my life and worked day in and day out for the past 2.5 months to get my refinance to closing. She knew the challenge she was up against and accepted it with no reservations. From the start of the process to the very end, if there was a turn in the road or a hurdle to jump over, we encountered it. But at the end of the day she fought for the best for me and kept me calm. Her kindness and dedication is what kept me positive throughout the process. I couldn't have asked for a better banker to work with. Thank you Olivia, for all you have done, including the, sometimes long, talks on the phone. Also thank you for striving for, and not accepting anything but the best, for me and my family. I appreciate you more then words can say and I look forward to our years ahead!!Read MoreRead Less