Olivia Smith

Cleveland, OH

NMLS 1437471

Triple Crown Banker

Olivia's Reviews

Kristin Kirby
Olivia has been great to work with. She has been extremely prompt in her communication and has been very upfront about the entire process from the start. Would definitely recommend her and Rocket Mortgage to others
Shannon Hackenberg
I original started the whole process of refinancing with Chelsea, when she was promoted to a different position at Quick Loans, she assured me she would pass me to one of her great friends within Quick Loans. So I started the process with Olivia Smith. She always had a answer when a issues appeared to be a issue. The whole process with Olivia was painless, and I never felt like i was in the dark ...I original started the whole process of refinancing with Chelsea, when she was promoted to a different position at Quick Loans, she assured me she would pass me to one of her great friends within Quick Loans. So I started the process with Olivia Smith. She always had a answer when a issues appeared to be a issue. The whole process with Olivia was painless, and I never felt like i was in the dark on where the mortgage was going. Very helpful, great at her position, very professional.
I highly recommend her for anyone looking at refinancing, or buying a new home. Read MoreRead Less
Andrew Pilch
Olivia was outstanding! She was there for us all the way. She answered all of our questions in a professional and timely manner. Her mannerisms on the telephone are outstanding. She also helped us in developing a debt reduction schedule.
Janet Diehl
Olivia was friendly, concise with information and listened to what we wanted from our refinance. Her knowledge was extremely helpful in the process.
Tony Walker
Olivia was fantastic to have as a mortgage banker! She was very professional and made it clear that it was okay to contact her if I had any questions or concerns in the stages of refinancing my home. Her assistance made the process very smooth, and I would recommend her to anyone looking for a mortgage loan or refinance options.
Michelle Cervello
As a first time home buyer, Olivia made understanding mortgages and all of our options a breeze. She is very knowledgeable, easy to talk to and quick with responding. I'm so happy we got to work with her!! Thanks, Olivia!
Neil Connors
I cannot say enough about this young lady. Olivia was not only attentive to my needs,but a pleasure to speak with.She made this transaction smooth and painless. She also had a answer for every question I had,no matter how trivial it was,it was important to her.I will and already have recommended her to friends and family.
Karen Perry
Olivia was awesome, answered all our questions and helped make the process of refinanacing our loan quick and easy! Thank you Olivia!
Lisa Yelic-Powell
Olivia was extremely pleasant to work with. She made the entire ordeal easy and headache free. She was always available if we had any questions or concerns. We have recommended her to our friends.
Leroy Cohen
Olivia was very helpful. She went above and beyond to accommodate my busy schedule and was always available to answer my questions. By far, some of the best customer service I have received in a very long time. Job well done!