Olivia Smith

Cleveland, OH

NMLS 1437471

Triple Crown Banker

Olivia's Reviews

Laura Knoth Guerrero
I called for information only and to research this company before deciding to refinance my home. Olivia answered all of my questions and after researching the company online, I decided to refinance with them. Olivia made this transition very easy and smooth. She is easy to contact and always helpful. I have already told my friends about her and Rocket Mortgage. The response I have gotten is ...I called for information only and to research this company before deciding to refinance my home. Olivia answered all of my questions and after researching the company online, I decided to refinance with them. Olivia made this transition very easy and smooth. She is easy to contact and always helpful. I have already told my friends about her and Rocket Mortgage. The response I have gotten is that Rocket Mortgage is reputable and very good. I will definitely recommend them.Read MoreRead Less
Barb Arnold
Olivia was incredible, timely with emails and answers to questions. Her knowledge of the mortgage loan process and what we needed to do was great. She was so helpful with I felt with us for this entire process.
Jerry Jones
we had a very good experience with olivia smith. she helped us a lot with our paperwork since we don't get along well with our computer and answered all our questions that we had. she made the process smooth and a lot easier than we thought it would be.
Kevin Moore
Thank you for making the refinancing process a easy and smooth process. All refinancing agents should use your blueprint for refinancing,you show that you care about the customer. Thank you.
Marshall Tyler
Very professional, well spoken, and knowledgeable about the Rocket Mortgage system. While Rocket Mortgage did not meet my needs, I would recomend this agent.
Norman Dickerson
Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She ...Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She was most reassuring that the remaining process was be completely harmless and would continue in a rather quickly fashion bearing receipt of pertinent information for qualification on our part. All in all, we would surmise that Rocket Mortgage and Mr. and Ms. Dickerson has a great asset in Olivia Smith! Norman and Cathleen
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Irah Lily
Olivia is very well spoken. She has a nice professional way of explaining things and keeping things moving forward. Olivia would call me while I was thinking about calling her with a question or information. I appreciate her due diligence. Thank you!
Fred Little
Olivia is a knowledgeable, pleasant, professional and energetic agent. Her excellent people skills made the loan process in refinancing our house a pleasure. i would recommend her to anyone seeking to refinance a home loan. She will not disappoint.
Doren Tabancay
Olivia was very helpful in every step of our refinancing process. She was always on top of things and was patient with helping with the use of the computer and other tech gadgets that without her I would have not gone thru the loan processing. Olivia and the other especialist were all very capable and knowledgeable of the business. They made the process so very easy. It only took 30 days to ...Olivia was very helpful in every step of our refinancing process. She was always on top of things and was patient with helping with the use of the computer and other tech gadgets that without her I would have not gone thru the loan processing. Olivia and the other especialist were all very capable and knowledgeable of the business. They made the process so very easy. It only took 30 days to complete. Read MoreRead Less
Phillip White
My experience with Olivia during my loan process has been fantastic! Enjoyed the experience.
Vinod Parthasarathy
Olivia was a great agent that assisted me with clear information, crystal clear choices, and most importantly engaged in a very positive, amenable manner. Her collaboration with me helped not only with a smooth process all the way through the loan process, but helped establish significant cost savings for me in the longer term. If all agents were as effective and efficient as Olivia, Mortgage ...Olivia was a great agent that assisted me with clear information, crystal clear choices, and most importantly engaged in a very positive, amenable manner. Her collaboration with me helped not only with a smooth process all the way through the loan process, but helped establish significant cost savings for me in the longer term. If all agents were as effective and efficient as Olivia, Mortgage would not be a scary process for anyone. Thank you Olivia!Read MoreRead Less