Paula Kasneci

Detroit, MI

NMLS 1195006

Triple Crown Banker

Paula's Reviews

Perry Martinez
Paula is a great communicator. A pleasure to deal with.
Alex Becerril
Paula was great. She was able to answer all of my questions in a timely manner.
Mark Shackleford
Paula was a great facilitator and communicator. At all phases of the process, I was aware of what was needed from me and Paula was quick to answer and questions I had that helped make everything move along at a much quicker pace than I could have imagined. This is my first refinance and it was much less painless than taking off a band-aid; I give Paula a ton of credit for this!
Tom Goodin
Paula fought hard to get my closing moved up. Very tough to do considering the pandemic. She knows how to get things done efficiently and effectively.
Daja McCleve
Paula was great to work with! She was always available and very quick to respond to questions.
Raed Arafat
Paula was professional, skilled & prompt. She made my loan experience so easy and fast. From the moment she called me, whatever she promised to do, she did. Literally we were done in no time. Never thought a refinance can be so easy! I highly recommend Paula
David Lesorgen
Excellent and easy to work with. She was always very prompt and thorough in her responses.
Adam Sandoval
Paula was easy to work with, friendly, knowledgeable and available when I had questions.
Courtney Bosworth
Paula was a true pleasure to work with. She kept me informed during the entire process of my refinance. She explained every step to me, even giving me the positive and negative outcomes of any decision I made and helped me make those decisions with honest advice. Even though I was already a Rocket Mortgage customer, she spent time with me explaining the entire refinance process. I would ...Paula was a true pleasure to work with. She kept me informed during the entire process of my refinance. She explained every step to me, even giving me the positive and negative outcomes of any decision I made and helped me make those decisions with honest advice. Even though I was already a Rocket Mortgage customer, she spent time with me explaining the entire refinance process. I would recommend Paula to anyone who wants an honest, fair, and kind person handling their loan application.Read MoreRead Less
David Bell
Paula was knowledgeable and very adaptable. She made the process seamless and I was happy to work with her. I had been with my previous lender for a while and was accustomed to face-to-face type meetings and conversations. In hindsight, I completely understand that there is no way of doing face to face... Paula did a very good job of answering the questions I had, circling back with me when I ...Paula was knowledgeable and very adaptable. She made the process seamless and I was happy to work with her. I had been with my previous lender for a while and was accustomed to face-to-face type meetings and conversations. In hindsight, I completely understand that there is no way of doing face to face... Paula did a very good job of answering the questions I had, circling back with me when I needed some clarification. Additionally, this was done during I imagine one of the highest volume periods that they've had due to the economic situation.

It was a new experience for me in not having to speak to someone face to face to complete my refinance or financial needs. Nonetheless, Paula and her team did a very good and I'd recommend her to anyone.Read MoreRead Less