Paula was great. She knew it was better to wait a few month's before refinancing. I waited like she said and got a better rate and higher home value.
There was problems with the processing she helped to resolve it. I am now in the best financial shape of my life. Trust what she says.
Julie Carney
Julie Carney
551
Excellent experience! Quick and profe
Steve Podrebarac
Steve Podrebarac
551
Paula got the ball rolling on my case at a time when I really needed to get my home refinanced. I had tried Rocket Mortgage once before with another agent and they fumbled the ball. When I called in the second time, I started working with Paula and everything went as planned. I really appreciate your efforts!
Amy Bahruth
Amy Bahruth
551
Paula was very attentive to my application and was always there when I had a question. She is a great asset to your company.
Michael Gaither
Michael Gaither
551
I found my experience with Paula through the refinancing of out home to be very professional. The one thing that really stood out to me is the fact she was so assessable when I needed to communicate with her. And finally her step by step instructions and informative information was right on the money.
Bruce Kunkle
Bruce Kunkle
551
Paula was very knowledgeable and helpful in making the process move quickly. All questions were answered in a quick manner. It is nice to work with people who know their job and can get things done correctly Thank you
Michael Dunn
Michael Dunn
551
You know when you work with stars. Everyone shines. !! Paula and Sarah both seemlessly guided me to a successful closing. My expectations were delightfully exceeded. Thank you.
Derek Sass
Derek Sass
551
Great communication, effort, and consistent and prompt feedback! We felt like Paula was making any and every effort possible in order to get our loan processed.
Doreen Grant
Doreen Grant
551
Paula is one of the best Mortgage officer I have ever work with, when I called Rocket Mortgage & loans I was in deep stress of paying 1st and 2nd mortgages with SunTrust Bank and Bank of America, and loan from One Main Financial and none of them try to help me when called them, but it was Paula who rescued me. She said, I do everything in my power to help you and really she did ,with all her team ...Paula is one of the best Mortgage officer I have ever work with, when I called Rocket Mortgage & loans I was in deep stress of paying 1st and 2nd mortgages with SunTrust Bank and Bank of America, and loan from One Main Financial and none of them try to help me when called them, but it was Paula who rescued me. She said, I do everything in my power to help you and really she did ,with all her team behind her all them were great. Paula is outstanding, quick, understandable, my loan was closed in less than a month. Thank you Paula, Thanks Rocket Mortgage & loans, my stress is gone I Can focus on my activities and drive my car to work without anxiety. I have told my friends about you all. God bless you Paula, you really save me Read MoreRead Less
John Harrington
John Harrington
551
I could not have been more pleased with how Paula handled my refinance - from the initial call to assistance throughout the process. The entire Rocket Mortgage team was outstanding and I would highly recommend Paula and Rocket Mortgage to others. Paula, thank you for a great experience and more importantly, a great result in getting my transaction approved and funded. John
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