Paula became more than a Rocket Mortgage Specialist to me. She became like a friend. She showed a genuine desire to help me and my family. At the end of the day we all choose to work with whom we like. I chose Rocket Mortgage and Rocket Mortgage because of Paula. Thank you Paula!!!!!!!!
Eric Palmer
Eric Palmer
551
Paula is extremely personable and enjoyable to work with. We really enjoyed our experience with her. She was patient and broke everything down for us to understand that helped convince us Rocket was the way to go.
Carleen Chance
Carleen Chance
551
Very helpful and professional in helping me get my home loan.
Paula was patient, knowledgeable and listened to my questions and if she didn't know the answers did the research.
Jeanette Carroll
Jeanette Carroll
551
Paula is the absolute best. Very knowledgeable and patient. When you talk to Paula it’s like talking to family. You instantly have a good feeling things are going to go fantastic and it did!
Vicki Pratt
Vicki Pratt
551
I’ve given this a lot of thought and realized regardless of the rocky start of the process as I stressed over the expense of the refi your patience and support were the primary reasons we completed the loan process. Not to mention this was occurring with the start of the Covid pandemic in the background. We were ready to back out because of the initial anticipated cost but following my ...I’ve given this a lot of thought and realized regardless of the rocky start of the process as I stressed over the expense of the refi your patience and support were the primary reasons we completed the loan process. Not to mention this was occurring with the start of the Covid pandemic in the background. We were ready to back out because of the initial anticipated cost but following my conversation with you we did not. What you said made sense-be patient and wait for the final closing statement. Your reassurance and support was critical in our decision to continue the process. I’m not sure what part you played directly but our loan cost ended up being about $2000.00 and we owed only approximately $30.00 at closing! It goes without saying that we were very pleased. You are excellent at what you do and the rest of the process was seamless. I would certainly highly recommend Rocket Mortgage to others and especially you. Thank you Paula a job well done.Read MoreRead Less
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