Paula Zombra

NMLS 1042384

Triple Crown Banker

Paula's Reviews

Kyle
Even though I didn’t end up using Rocket Mortgage’s services, Paula was excellent to work with. She was incredibly thorough and made sure I understood every bit a detail that goes into mortgages and HELOC’s. Paula is the type of person that makes me want to work with Rocket Mortgage in the future. I will be sure to recommend her to anyone I know looking for a mortgage or home equity loan.
Milo Schanck
Paula is one of the most wonderful persons I've ever dealt with whether it be personally or professionally she's amazing she helped me through every little bit I had never done this before and oh my goodness just step by step even after hours. She is kind she is caring and she does her job with class an amazing character. If she hasn't already received multiple awards I would be surprised but she ...Paula is one of the most wonderful persons I've ever dealt with whether it be personally or professionally she's amazing she helped me through every little bit I had never done this before and oh my goodness just step by step even after hours. She is kind she is caring and she does her job with class an amazing character. If she hasn't already received multiple awards I would be surprised but she definitely deserves it I couldn't have done this without her she is a complete joy to work with.Read MoreRead Less
Christine Kelly
Paula is absolutely amazing! She explained everything, and made it clear that she had a genuine desire to help. Paula explained everything to me in a way that I understood it clearly.
Paula is absolutely the BEST and is a great reflection of Rocket Mortgage! Thank you so much!!
Boo Johnson
You can tell a lot about a person when you are physically infront of them. I haven't had that opportunity to sit with Paula; however, she is definitely in my top 10 of people when conducting business.
Let's just say she has that IT factor.

PROFESSIONAL, PATIENT, WARM & MOST OF ALL SHE KNOWS HER POSITION.

THANKS PAULA 🙏🏾🌹
Chira Lane
Paula help me I told her what I was going through she listened she said she could help me I told her about my family members who are rocket people they got their homes to rocket and my sister says give them a chance they will help you and I didn’t think it was going to happen I pray cried and cried and cried but Miss Paula has such a sweet voice and she said oh I can help you just have to do this ...Paula help me I told her what I was going through she listened she said she could help me I told her about my family members who are rocket people they got their homes to rocket and my sister says give them a chance they will help you and I didn’t think it was going to happen I pray cried and cried and cried but Miss Paula has such a sweet voice and she said oh I can help you just have to do this this than that and so I did what she said to you I knew I didn’t have the monies at the time when I signed up for this I’m retired and I took on a job just to help myself with some little other bills and see if anybody need help I tell you ask for Mrs.Paula Z. her and her company helped me I can’t speak enough of her they give her five stars off I can give her all the stars in the moon I would that’s how much I felt she helped me to get me through what I’ve been struggling with for a long time My sister Cinnie praises you my brother Jay praises you said rocket mortgage is the best place to go I don’t know who they had as their representative but Mrs.Paula z.Read MoreRead Less
Mike Mabrey
Paula is remarkable, her and her team were available throughout the entire refinance process. Answering questions and giving feedback. A true pleasurable experience.
Shirley Hamby
I cannot even put into words what outstanding service I have had from Paula. From minute one of the call to refinance she has been wonderful in every step of the way. If I knew of anyone wanting to buy or refinance at the moment she would I would refer them to Paula and when I do here of someone I will refer them to her.
Sherry Anderson
Paula was great to work with. She made everything so easy and it went so quickly. great experience all around THANK YOU
Nilton Oliva
She was great the whole process ! Excellent customer service!
Wanda Robinson
Paula Zombra was absolutely amazing throughout our refinancing process. She was very friendly and patient as she guided us through our refinancing. We did not feel rushed or pressured but had a few good laughs and I completed each requirement. Thank you Paula!!