Whenever we had questions during the process of our refinancing, Ratna responded and had the information we needed. We are so glad to have her watching out for us.
Mary Hoffman
Mary Hoffman
541
Ratna was very responsive, prompt in replying to our questions. If she could not help us, she always referred our question to another department OR gave us the number within the Rocket Mortgage system to call. We had some snags relating to our closing date and details, and she was sympathetic, although she was not in a position to help directly. Overall, I DO recommend her to others.
Brian Wallisch
Brian Wallisch
551
Ratna helped us go through the refinance process effectively and easily. She explained everything and keep us up
Jr Coppo
Jr Coppo
551
Great , always prompt to return calls, answere questions, very knowledgeable
Angie Vann
Angie Vann
551
Very knowedegable & patient & friendly
Winston Wate
Winston Wate
551
Earn a proved to be a "super efficient" & knowledgeable loan officer. Pleasantly surprised to sign new loan documents exactly 2-weeks after initial contact. Rocket Mortgage is rated No.1 and is is because personnel like Earn a are No.1.
Marta Cazares
Marta Cazares
551
quick, easy and very professional.
Nooshrath Farook
Nooshrath Farook
551
An absolute pleasure working with Ratna for the past few weeks. She assured our processing was smooth and kept flow of communication clear and to the point. Ratna allowed us to feel a peace of mind while refinancing our property. We could count on her for clear information and always made sure to give up a heads up on what to expect next.
Michael Nassenstein
Michael Nassenstein
551
Quick, precise, and very efficient, great experience
Dorothy Roberto-Sablan
Dorothy Roberto-Sablan
551
Ratna is very helpful and knowledgeable. Made the loan process easy and quick.
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