Ratna made herself available to me for any concerns. I even spoke to her one day when she was off for a relative's death. She made sure I had a contact to follow through with me. I appreciated that, though I felt bad about bothering her under the circumstances. I give Ratna high marks for professionalism and courtesy.
Autumn Vom Steeg Harryman
Autumn Vom Steeg Harryman
551
Outstanding personal dedication in making sure that everything was communicated
Bruce N Donna Wermann
Bruce N Donna Wermann
551
Ratna was extremely helpful from the beginning to the end of the refinancing process. She was always available if we had any questions or concerns. We would highly recommend her if you're thinking abut doing a mortgage or refinance with Rocket Mortgage.
Bobby Avery
Bobby Avery
551
very professional an friendly everything went very fast she kept us informed an had a lot of knowledge enjoyed working with her !
Laurie Hellmann Hood
Laurie Hellmann Hood
551
Ratna was friendly professional kind and provided information for the refinance process. She answered all my call and emails immediately. Thank you for an amazing dx
Doug Witherspoon
Doug Witherspoon
551
Ratna was extremely helpful and very professional in helping us refinance our loan.
Bryan Murry
Bryan Murry
551
She was very helpful in following through to close on a deal that was good for both of us!
Steve Burt
Steve Burt
551
She was alway available to answer questions and her team made the whole process so easy. Rocket Mortgage truly is engineered to amaze. I tell everyone I know to use Rocket Mortgage.
Charles Rutherford
Charles Rutherford
551
Ratna was absolutely awesome! I contacted Rocket Mortgage and spoke with Ratna about a year ago to refinance, but decided to wait until I cleared other financial obligations. Once I was ready, I called Ratna, and she started the process. This has been the best experience and I credit Ratna for making this a smooth, easy process. She stayed in contact with me, provided updates, and made sure all my...Ratna was absolutely awesome! I contacted Rocket Mortgage and spoke with Ratna about a year ago to refinance, but decided to wait until I cleared other financial obligations. Once I was ready, I called Ratna, and she started the process. This has been the best experience and I credit Ratna for making this a smooth, easy process. She stayed in contact with me, provided updates, and made sure all my questions were answered.
Ratna was excellent with walking me through the refinance process and I couldn't ask for a more patient mortgage representative. She explained all the documents to me and how to examine them thoroughly. My experience was the best I have had and I felt very comfortable in knowing what I needed to do and what I could expect from this process. This was my second refinance with Rocket Mortgage and I ...Ratna was excellent with walking me through the refinance process and I couldn't ask for a more patient mortgage representative. She explained all the documents to me and how to examine them thoroughly. My experience was the best I have had and I felt very comfortable in knowing what I needed to do and what I could expect from this process. This was my second refinance with Rocket Mortgage and I would highly recommend Ratna to guide anyone through this process. Thank you Ratna!Read MoreRead Less
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