Did a terrific job. Fast and to the point. Best ever in my experiences with loan officers
Mirna Portocarrero
Mirna Portocarrero
551
I want to publicly thank Raven for her help during our refinancing experience. Not only was she knowledgeable on the subject matter, she went above and beyond to answer all my questions on a continuous basis.
Barbara Fuller
Barbara Fuller
551
Raven was great to work with - very efficient, friendly, and knowledgeable. A great representative of Rocket Mortgage. Raven provided the personal touch combined with Rocket Mortgage's fast-paced processing and service.
Lisa Coker
Lisa Coker
551
We are very happy with our experience with Raven.
Sara Commandeur
Sara Commandeur
551
Raven is Knowledgeable and was able to answer my questions. Great customer service!
Terry Albracht
Terry Albracht
551
It was a complete pleasure to work with Raven Lewis. I submitted an online inquiry to examine the possibility of lowering my interest rate. The next day I received a call from Raven and since she worked with Rocket Mortgage, I decided to give her a call back which turned out to be a great idea. I did not think that I would be able to reduce my interest rate. However, in my conversation with Raven,...It was a complete pleasure to work with Raven Lewis. I submitted an online inquiry to examine the possibility of lowering my interest rate. The next day I received a call from Raven and since she worked with Rocket Mortgage, I decided to give her a call back which turned out to be a great idea. I did not think that I would be able to reduce my interest rate. However, in my conversation with Raven, she asked a few questions to determine what my goals were. Raven worked her magic in researching different options for me. She called me back and provided me with two different options. I chose the option that worked best for me. The option allowed me to drop my interest rate from 4.125% down to 3.5%, reduced the number of years for payments and save me $21,000 over the life of the loan.
I would highly recommend anyone who is interested in lowering their rates to take the time to speak to Raven. She is straight forward, upfront and willing to help. I found Raven to be thorough, consider, a good listener and willing to walk me through each of the steps throughout the paperwork process. For me, it was easier than buying a car.