Very helpful knowledgeable and made sure I had what I needed and understood everything as we went
George Germain
George Germain
551
Reed was outstanding. It was almost a disappointment when the loan closed as I knew I would not be communicating with him anymore. He was pleasant, humorous, and available. I heard from him during times that I would say are typically out of bounds for work-related business.
If I ever need mortgage assistance again I will specifically try and work with Reed.
Kayla Denise
Kayla Denise
551
Reed was so kind and enjoyable to work with during my refinance. He made the process as easy as possible for me. He was prompt, informative and understanding.
Phyllis Jordan
Phyllis Jordan
551
Reed was very helpful. He explained everything step by step from start until I closed.
Marcy Mayhew
Marcy Mayhew
551
I am a RN on night shift. Reed was flexible with his time and was able to communicate via phone, text or email depending on my schedule.
Dianna Richards
Dianna Richards
551
Reed was fantastic with our loan! He was very pleasant to work with and never got frustrated when we would bug him (which we did lol) about how long the process was going to take or where we were in the process. He was efficient, took all our information and we never felt pressured into anything. He was so kind and we never felt judged. He even said he would reach out when rates go down to make ...Reed was fantastic with our loan! He was very pleasant to work with and never got frustrated when we would bug him (which we did lol) about how long the process was going to take or where we were in the process. He was efficient, took all our information and we never felt pressured into anything. He was so kind and we never felt judged. He even said he would reach out when rates go down to make sure we have the best deal and are taken care of. I can't reccomend him enough.Read MoreRead Less
Shirley Crutcher
Shirley Crutcher
551
Reed was really great to work with. He always returned my calls and always willing to help. He went out of his way to make sure we got the loan. He was never rude but always pleasant. Even when I was frustrated at times, he assured me that everything was going to be alright. He was there with us every step of the way until the loan was finalized. I would love to work with him again, if I ever ...Reed was really great to work with. He always returned my calls and always willing to help. He went out of his way to make sure we got the loan. He was never rude but always pleasant. Even when I was frustrated at times, he assured me that everything was going to be alright. He was there with us every step of the way until the loan was finalized. I would love to work with him again, if I ever need another loan. Thanks to everyone!Read MoreRead Less
Gary Osborn
Gary Osborn
551
Reed was very professional, yet friendly and personable. The most important thing to me is that he kept me informed and updated in real time. If I had an issue or questions, he would get back to me the same day. He is an asset to Rocket Mortgage. Thanks Reed for a wonderful refinancing experience!
Phillip Bakewell
Phillip Bakewell
551
Very helpful and a pleasure to work with.
Susan Jordan Salazar
Susan Jordan Salazar
551
From the moment I spoke with Reed he reassured we were in good hands and I have to say he was right!! I’m really blown away of how quick the process took “couple weeks”…. No headaches No frustration! Reed is very nice and friendly. We referred my daughter and son-in law and they are ecstatic! Thank you Reed
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