From the first moment I spoke to Reed regarding possible refinance of our home, I felt he was intent on getting and giving the information needed to help me make an informed decision. Once we began the process, Reed continued to be attentive, knowledgeable and results oriented. Even after the loan passed from his office to underwriting, Reed was responsive and involved when I needed ...From the first moment I spoke to Reed regarding possible refinance of our home, I felt he was intent on getting and giving the information needed to help me make an informed decision. Once we began the process, Reed continued to be attentive, knowledgeable and results oriented. Even after the loan passed from his office to underwriting, Reed was responsive and involved when I needed clarification or action. I would highly recommend Reed.Read MoreRead Less
Frank Gresham
Frank Gresham
551
Reed gave us excellent service!He streamlined the procedure, answered all my questions in a professional, knowledgeable, and easy to comprehend manner. Reed went out of his way to keep us up to date on documents needed, signatures, and gave us progress reports. I really appreciate Reed's help with the entire process! He is a credit to your company!
Jerry Child
Jerry Child
541
We have had a very good experience working with Reed. I wish to thank him for all the help he offered, and gave, us during our mortgage process.
Mary Griffin
Mary Griffin
551
A pleasure to work with. He explained the loan correctly and answered questions submitted in a very timely manner. Would recommend him to anyone looking for a loan.
Emmanuel Bruce-Tagoe
Emmanuel Bruce-Tagoe
551
A true professional. Excellent and superior subject matter knowledge. Went above and beyond to meet my expectations. Me. Reed Jones is a true asset to your company. He’s earned all my kudos and congratulations.
Julia McDaniel
Julia McDaniel
551
Working with Reed was a joy. He made the process quick, easy and worry free.
Laura C
Laura C
551
Reed Jones our Rocket Mortgage representative was great!!! If it wasn’t for his clear explanations I would not be saving every month AND paying off my loan 10 years faster!!
Donna Stevens
Donna Stevens
551
Reed was a pleasure to work with. He made everything seemless and really stayed on top of things. If he did not know an answer he would say he would find out and get back to us usually within an hour. I cannot say enough good things about Reed. Outstanding customer service.
Lon Haynes
Lon Haynes
551
I detest review processes! However, in this case, I will comply only because Reed Jones was more than proficient at his job. I have refinanced many times in my life and can honestly say this was the smoothest hassle-free ever. So, please give Reed a standing ovation and an atta boy on my behalf.
Jay Williamson
Jay Williamson
551
I was very fortunate to be connected to Reed Jones during my refinance application process. He was over-the-top helpful, and made the whole refi a very easy, simple and quick transaction. He is straight forward, super-friendly, and I would hope that anyone applying for a mortgage (new or refinance) would get as lucky as I did, and be connected with Mr. Reed Jones.
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