Renee Elarab

Detroit, MI

NMLS 1387642

Triple Crown Banker

Renee's Reviews

Deb Justin
This was an unexpectedly pain free experience. The process was quick and straightforward.
Ludelia Nunley-Edwards
My experience wih Renee was awesome. Renee made me feel very comfortable in this transaction. She was both personable and informative without sounding or acting like a robot. My computer skills are limited at best. Renee exersized patiences and was able to walk me through the process without my feeling totally dumb. I would recommend her services to anyone with a smile.
Marcia Roth
Renee was very helpful and very knowledgeable. She made it easy to fill out all the necessary paperwork and answered questions with great competence. She put me at ease and gave me a sense of confidence that I was doing the right thing. I appreciate all her efforts and am happy with my Rocket Mortgage.
Michelle Gamble
Renee, is very personable and a great person to work with. She really helped me get the best mortgage plan; felt trust from the beginning. Would highly recommend Renee for anyone trying to get a mortgage or refinance, she truly cares about her job and her clients and it shows
Marina Julian
I had been working with my current lender to refinance and was not pleased with what was being offered. I submitted a request online and within 2 minutes Renee was on the phone with me. She was so pleasant and professional. She told me what to expect and also explained a lot to me. I'm happy to say Renee put together a mortgage plan that works for me. As a single homeowner, full time employee...I had been working with my current lender to refinance and was not pleased with what was being offered. I submitted a request online and within 2 minutes Renee was on the phone with me. She was so pleasant and professional. She told me what to expect and also explained a lot to me. I'm happy to say Renee put together a mortgage plan that works for me. As a single homeowner, full time employee and care giver, she not only made my Monday more pleasant but she made the entire process so easy for me. I will certainly share my experience with friends and family. Kudo's to Rocket Mortgage for hiring an exceptional representative.Read MoreRead Less
Erin Seaverson
Renee responded quickly to every question I asked. She spend enough time answering all my questions. She anticipated the next step and called me first. Good customer service.
Wendy Bridges
Renee was very professional buy down to earth. She made me feel as if we had been friends for a very long time. She was very knowledgeable and helpful throughout the loan process. I have recommended her to some friends already.
Salve Beliso

Hi Renee,

Thanks for the exceptional service you've provided us on our refinancing.You're so on top of everything making our experience stress-free; but one with ease. We really appreciate making sure our closing is done before we leave for vacation. Yours and your team's customer service are commendable, of which Rocket Mortgage should be proud of. Should the opportunity arise, we will highly ...
Hi Renee,

Thanks for the exceptional service you've provided us on our refinancing.You're so on top of everything making our experience stress-free; but one with ease. We really appreciate making sure our closing is done before we leave for vacation. Yours and your team's customer service are commendable, of which Rocket Mortgage should be proud of. Should the opportunity arise, we will highly recommend your service.

Sincerely yours,

SalveRead MoreRead Less
Gail Toupal
Renee was always professional and upbeat and friendly! She made the entire experience so pain free!

I thoroughly enjoyed every interaction we had. Kudos to Renee. She was the best!
Denise Wetterman
Renee was very friendly, knowledgeable and helpful. She put my anxiety at ease.
Marva Hickman
RENEE WAS MORE THAN HELPFUL, SHE WAS A GODSEND. I HAVE NEVER WORKED WITH ANYONE THAT WAS MORE ABLE AND SHE KEPT ME ON TRACT. I WOULD RECOMMEND HER TO ANYONE. JUST SORRY THAT WE PROBABLY WON'T EVER NEED ANOTHER TRANSACTION OF THIS KIND. RENEE, IF YOU GET TO READ THIS, THANK YOU, THANK YOU, THANK YOU. FOREVER GRATEFUL

M.L.HICKMAN
Laura Lefevre
We had Renee assigned to help us with our refinance of our mortgage. She was right on top of things. If she didn't have the answer, she put us in touch with the right person to answer our questions. Overall, we were very satisfied with the customer service.