Richard was on point communicating and following up with me at all times. Helpful and knowledgeable as well as courteous and polite. Appreciate all the assistance Richard!
Barbara Legge
Barbara Legge
551
Richard was the first contact. He made us feel confident in the process of refinancing our home. Because of him, we trusted Rocket Mortgage. These days you can't be too careful when it comes to your money and your identity. He was always prompt and efficient to respond to any questions and instructions to carry us through to the finish.
Mary Tackett
Mary Tackett
551
Rick was always available when I needed him. If he didn't have the answer he didn't stop until he found the solution. I've never had a loan officer as efficient and caring as Rick . In fact Anessa and the entire team were amazing. Even when Rick was on vacation, his supervisor picked up the reins and gave the same kind of care and concern as Rick. Definitely will recommend Rocket Mortgage ...Rick was always available when I needed him. If he didn't have the answer he didn't stop until he found the solution. I've never had a loan officer as efficient and caring as Rick . In fact Anessa and the entire team were amazing. Even when Rick was on vacation, his supervisor picked up the reins and gave the same kind of care and concern as Rick. Definitely will recommend Rocket Mortgage Liam services!Read MoreRead Less
David Popke
David Popke
551
We had a wonderful experience using Rocket Mortgage to refi our home. Richard was amazing! He stayed in touch, throughout the process, and kept us well informed of our status. It was painless! I highly recommend Richard and Rocket Mortgage!
Gus Chef
Gus Chef
551
Richard is AWESOME !!!! He answered every question I had and made the process extremely easy. Never was there a problem, and I'm glad I called Rocket Mortgage.
Tina Gooder
Tina Gooder
551
Our loan through Rocket Mortgage was a great experience. It was a stress free, easy process. They even come to you when it is time to sign papers. Richard was always quick to answer my questions as well as the rest of the Rocket Mortgage's team. I highly recommend Rocket Mortgage.
Linda Sunderbruch
Linda Sunderbruch
551
I appreciated how Richard was more concerned about our needs than anything else. He presented many alternatives regarding our refinance. We were kept well informed of our progress at all times. All financial institutions should strive to mirror Rocket Mortgage where dealing with their customers in an honest, appreciative, and respectful manner is their first priority. I highly recommend Rocket...I appreciated how Richard was more concerned about our needs than anything else. He presented many alternatives regarding our refinance. We were kept well informed of our progress at all times. All financial institutions should strive to mirror Rocket Mortgage where dealing with their customers in an honest, appreciative, and respectful manner is their first priority. I highly recommend Rocket Mortgage for any mortgage needs.Read MoreRead Less
Deborah Johnson
Deborah Johnson
551
My experience with Richard and Rocket Mortgage was terrific. The whole process was handled professionally and without issues, the staff I had to interact with were courteous and seemed to be very knowledgeable. My loan was closed in a timely manner and Richard was great. Thank you, I also referred my daughter to Rocket Mortgage and she had a very good experience as well.
Damon Rusche
Damon Rusche
551
Great experience with Richard. He was thorough and efficient!
Sue Andres
Sue Andres
551
Richard worked tirelessly with me on a Sunday evening to secure a rate that I wanted. He was patient & answered all of my questions. I just closed on my refi & it was smooth as silk. An interesting & easy process! Thank you Richard!
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