Need more stars for Rich to adequately rate his performance. Outstanding from first phone call through closing. Kudos!
Irma Contreras
Irma Contreras
551
I would recommend Rocket Mortgage to anyone because of Ritchie! He was great on our loan! He is a GOOD person, made the loan process as smoothly as possible! Great personality and most importantly knows his job! Thank you Ritchie! Keep up the good work! Having worked with you made it an awesome experience!
Joe Meloni
Joe Meloni
551
Great communication. Clear, professional and timely finish.
Marcia Gallo
Marcia Gallo
551
Ritchie was friendly, well informed and very prompt in responding to all of my questions. Even once my loan was turned over to the paperwork people he still kept in touch. I have recommended many people.
Kristi Case
Kristi Case
551
Ritchie was so great to work with! Professional, friendly and so prompt with everything. From our first call to signing off on our loan, I was extremely happy with the process and how fast it was. I've recommended Rocket Mortgage and Ritchie to several of our friends already and when we purchase our next home, we know who we are calling!
Michael Trimble
Michael Trimble
551
Ritchie was great to work with, he was always responsive and answered all my questions timely and professionally. I would highly recommend him. He got me a great re-fi loan and we couldn't be happier.
James May
James May
551
When we started working with Ritchie I was real worried that he would be the typical salesman and call me when it was only good for him and not be able to answer our questions. I was so wrong. Ritchie would call on time, and when he could not he would shoot me an email to let me know he was running late. He answered every question, or would find someone to get the answer to him so he could get it ...When we started working with Ritchie I was real worried that he would be the typical salesman and call me when it was only good for him and not be able to answer our questions. I was so wrong. Ritchie would call on time, and when he could not he would shoot me an email to let me know he was running late. He answered every question, or would find someone to get the answer to him so he could get it to me.
There were some hiccups in the process, but Ritchie worked to smooth them over with out much work on my part.
If I am ever in the market for another house, I will definitely call him again. Read MoreRead Less
Julie Badger
Julie Badger
551
From my first phone conversation with Mr. Dobson, I felt comfortable with the decision to begin the HARP process. He kept communication lines flowing from beginning to end, even when I was assigned to next-step representatives.
Hirut Gebru
Hirut Gebru
551
Great Knowledge and experience
Joost de Graaff
Joost de Graaff
541
I have in mind to give him a 3.5 but the system doesn't let me do that. I do understand the problems he has to fight to get me through the whole application proces and unless the outcome was different as we expected... I'm thankful for his effort and in the mean time I'm starting making payments on the principal every month.....
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