Robert did an EXCELLENT job supporting my refinance, from the start to finish!! I would highly recommend Robert and the Rocket Mortgage team for any of your home financing needs. Everything was very EASY and very FAST! I will be using Rocket Mortgage for all of my future home loans.
Elaine Walfall
Elaine Walfall
551
I was very apprehensive about the refinancing process and was extremely pleased at the attention, patience and concern Robert showed during this process. Robert and the staff at Rocket Mortgage demonstrates Customer Service excellence.
Ma De Lourdes Escudero
Ma De Lourdes Escudero
541
Robert called me everyday or texted me or emailed me everyday to let me know the process of we're going through. Theonly reason I didn't give him five stars was he didn't explain to me that me getting the painting done before the loan closed delay the closing my God I did not have any emergency funds and I had to have out of meeting he said I'd have a certain amount of money at the end of process...Robert called me everyday or texted me or emailed me everyday to let me know the process of we're going through. Theonly reason I didn't give him five stars was he didn't explain to me that me getting the painting done before the loan closed delay the closing my God I did not have any emergency funds and I had to have out of meeting he said I'd have a certain amount of money at the end of process and its members were perfect. It was a very detailed processing. I pray I don't have to go to this again. Robert no surprises is detail-oriented and very efficient. I would highly recommend him to those are refinancing. Thank youRead MoreRead Less
John Renfro
John Renfro
551
Working with Robert made the whole process easy. I have refinanced several times and always became frustrated with the process. Robert and Rocket Mortgage made this time quick with no unexpected problems. I will recommend Robert to my friends that are looking to refinance or get a loan.
Daniel Budlong
Daniel Budlong
551
This is the first time ever that I had a professional listen to my circuit circumstances and suggest that I continue the course of action relative to my finances. Stating that if I continue as I am, I would avoid any additional fees associated with a re-fi. His actions speak to his integrity!
Frank McClain
Frank McClain
551
Robert was fantastic to work with. Where I had hit brick walls with other lenders he found solutions and I felt he always had my back. He is extremely knowledgeable and stayed with me through the whole process. Whenever I had a question or challenge he was quick with an answer and/or solution.
Meranda Burkett
Meranda Burkett
551
Robert was wonderful to work with. He answered my many questions very promptly. Very reassuring. I called and messaged several times and he was very patient and knowledgeable about the process. Would definitely do business with him again.
Barry Davidson
Barry Davidson
551
Robert, explained all aspects of the process and clearly explained answers to all questions. From the beginning to the end the process was prompt, timely and overall with stress and or any pressure.
Joe Barclay
Joe Barclay
551
For Robert: This is the first time that I received excellent care filling out my loan application. From start to end Robert was there walking through all the paperwork that was required too refinance my home loan. With Robert help the process was fast and quick. I have refinance before ,and spent days trying to please the loan requirement with countless pieces of paperwork that I had to ...For Robert: This is the first time that I received excellent care filling out my loan application. From start to end Robert was there walking through all the paperwork that was required too refinance my home loan. With Robert help the process was fast and quick. I have refinance before ,and spent days trying to please the loan requirement with countless pieces of paperwork that I had to resubmit over and over. Again I want to express my happiness with the help I received and I hope that everyone applying for a loan would fill that same as I did . Again I would say {JOB WELL DONE}Read MoreRead Less
Warren Hill
Warren Hill
551
I have worked with many individuals when processing loans over the years and have found none better. He knew the process inside and out and made applying for this loan painless. I would hope if I do another loan in the future it would go as effortlessly as did this one. Warren
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