This was my second loan with Rocket Mortgage. Both times the process was easy and I was kept informed. Mr. Divis conducted himself in a very professional manner and answered all of my questions in a way I could understand. He went above and beyond with customer service . A valued asset to Rocket Mortgage.
Tina Gragg
Tina Gragg
551
Robert Divis was an absolute kind, considerate and extremely, helpful professional during our refinance process. With finance not being one of my strong suits, Robert explained everything to where I could understand how all the numbers worked! He was patient with us as we gathered all our information. Our situation was a bit difficult, he never gave up on us. He and others made it possible ...Robert Divis was an absolute kind, considerate and extremely, helpful professional during our refinance process. With finance not being one of my strong suits, Robert explained everything to where I could understand how all the numbers worked! He was patient with us as we gathered all our information. Our situation was a bit difficult, he never gave up on us. He and others made it possible for us to lower our monthly mortgage payment. We were highly impressed with his approachable manner, courtesy, and professionalism. He receives a "Big Thumbs Up from the Gragg Family!" Thank you Rocket Mortgage! Read MoreRead Less
Sean Smith
Sean Smith
551
Robert was extremely helpful and always helped me with the concerns that I was experiencing during the process. He was quick to respond and act on my concerns. I was very pleased with Robert and was the only reason that I didn't lose my mind with the stressful process from inception to closing.
Robert Schoenthaler
Robert Schoenthaler
551
Very noligable very friendly person.
Ken Stuart
Ken Stuart
551
The customer service I received from. Robert and the Rocket Mortgage team is among the best I have ever had. I appreciate the dedication all of the team showed us in the refinance process. I would definatly use Rocket Mortgage again, and be happy to have Robert assist us in any future needs.
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