Robert was very friendly and helpful getting us through the refinance process. He made sure everything went smooth. We would definitely recommend Robert to anyone wanting to refinance.
Gloria Fuentes
Gloria Fuentes
551
Made the process very easy and was available to help with any questions or solutions.
Cindy Gerardo
Cindy Gerardo
551
Very friendly and explained things clearly through every step of the process
Nona Swann
Nona Swann
551
Robert was available anytime we had a question! From start to finish we were approved in 2 weeks! I would recommend Robert to anyone thinking about refinancing.
Lauren Sleeuwen
Lauren Sleeuwen
551
Very responsive and patiently answered every question.
Geri Felder
Geri Felder
551
Courteous, professional, and very proficient in his job.
Allyson Deloatch
Allyson Deloatch
551
I know that I am extremely tardy with this review but here goes. After having a mortgage with Wells Fargo we decided to refinance through them since they knew us already. We have an unblemished payment history and a longstanding relationship with them and I assumed this would make the process go more smoothly. Boy was I wrong!! They pulled our credit reports, did the employment and income ...I know that I am extremely tardy with this review but here goes. After having a mortgage with Wells Fargo we decided to refinance through them since they knew us already. We have an unblemished payment history and a longstanding relationship with them and I assumed this would make the process go more smoothly. Boy was I wrong!! They pulled our credit reports, did the employment and income verification and the like. Then the runaround began. Waiting for one more document; the problem is on their side not ours; then I find out that they never contacted that company for the last document that was needed for final review of our paperwork. After over two months (0ctober-December 2019) of this I was finally done. I called Rocket Mortgage and was fortunate enough to get Robert. I didn’t care that another credit report pull would ding our score. We started the paperwork with Robert on December 16, 2019 and closed on January 14, 2020. Yes that’s right, we were able to close in slightly less than a month and with major holidays happening at the same time. Robert also suggested that we might consider taking a cash out to get rid of some of our debt. We also shortened our mortgage time. I can honestly say almost nine months later that it was the best financial decision we have made in some time. And we couldn’t have done it without Robert!!!Read MoreRead Less
Aaron Dahl
Aaron Dahl
551
Great Job at help in understanding the paperwork a details. Super easy to work with I would recommend him and Rocket Montage to all my friends.
David Reynolds
David Reynolds
551
Wow, I’ve never work with a Morgage loan consultant as effective as Robert. He is truly a “can do “ loan processor. Thank, Ro
Terry Defelice
Terry Defelice
551
Robert was very helpful and walked us thru the process ! He stayed right on top of the loan and answered any questions we had. He was very professional.
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