Have been trying to get help since March of 2014. Robert is the first person that has actually helped. He was very patient and understanding as well as helpful and polite. He walked me through the whole process explaining as we went along. Thank you so very much. God bless. Stephenie L. Roman
Kathy Britsch
Kathy Britsch
551
Robert was/is amazing!! He took his time and was very patient with us! He is courteous and very knowledgable ! Anyone should feel comfortable working with Robert and with Rocket Mortgage!! Thank you Robert!!
Patty Meyer
Patty Meyer
551
Very nice person. Very helpful, knowledgeable and supportive. I will tell all my friends about Rocket Mortgage! I needed money for my sons Medical procedure that insurance would not pay for and got EXCELLENT results. Thank you Robert and Rocket Mortgage!!
Ian Ines
Ian Ines
541
Robert made our refinancing process easy. He is helpful, patient and professional. Very informative in all our concerns and questions. Definitely will recommend you!!! Thank you so much...
Paul Despres
Paul Despres
551
After interacting with several other companies, with varying degrees of dissatisfaction, we were blown away at how easy it was, via online and the phone, to efficiently walk through a transaction as complex as a mortgage refinance. Robert walked us through every step, making sure we were fully informed of the details of our transaction, as we went through the process. The experience was ...After interacting with several other companies, with varying degrees of dissatisfaction, we were blown away at how easy it was, via online and the phone, to efficiently walk through a transaction as complex as a mortgage refinance. Robert walked us through every step, making sure we were fully informed of the details of our transaction, as we went through the process. The experience was stress-free and we participated from the comfort of our home. We found Robert to be friendly, helpful, patient and professional. Read MoreRead Less
Silvina Timpanaro
Silvina Timpanaro
551
My husband and I had been considering refinancing for few months now, however, we were not comfortable with the options given to us, the poor customer service, and the pressure to make an instant decision from many loan companies. From my first conversation with Robert, I felt that he really care about what my financial goals were, and he took the time to explain to me the various available ...My husband and I had been considering refinancing for few months now, however, we were not comfortable with the options given to us, the poor customer service, and the pressure to make an instant decision from many loan companies. From my first conversation with Robert, I felt that he really care about what my financial goals were, and he took the time to explain to me the various available refinancing options. He was very respectful while we made the decision about refinancing, and did not pressure us at all . He guided me throught the on-line refinancing application process, and answered all of my questions. Robert is professional, knowlegable, and has a very calmed and honest way about himself. I highly recommend him and he has helped us tremendesly to create a better financial future for our family. THANKS SO MUCH ROBERT FOR ALL YOUR HELP AND KINDNESS!!!! Read MoreRead Less
Sandy Day-Iuzzolino
Sandy Day-Iuzzolino
551
Robert is wonderful. He's extremely knowledgeable in this field. Robert makes you feel comfortable, he explains each step carefully he is patient and answers all your questions so that you understand the process. He's great!!!!!!!!!!!!!!!!!!!!!!!!!!
Kathy Butterfield
Kathy Butterfield
551
excellent to work with! Robert was professional, courteous, & very helpfull with helping us through the loan application process.
Anand Iyer
Anand Iyer
531
I agree with other reviewers about Roberts professionalism in fact he even beat offer from my current lender and also helped me through the documentation process making it very easy to complete. after signing I am trying to reach Robert for some clarification after that and he is not returning my calls I am a bit disappointed.
Frank Bush
Frank Bush
551
I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. ...I was looking to refinance my home to get a lower rate and to pay off some debt. Robert was very professional and reassuring that Rocket Mortgage could fill my needs. He was aware that I qualified for a VA disability loan and he explained what would be required and compared it to a conventional loan so I would understand the difference and what it would mean in terms of dollars and requirements. He never seemed rushed. He was very familiar with the e-sign documents and made the process simple. He is an excellent representative of Rocket Mortgage.Read MoreRead Less
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