Robert is great to work with. He went above and beyond his normal work load to get the loan to finish line. He was very clear in his communication and explanations.
Curtis Rowe
Curtis Rowe
551
Robert is great to work with. He puts in the extra effort to get you the best deal and get you across the finish line.
Karen Anderson Lopez
Karen Anderson Lopez
551
Working with Robert was great. He kept me informed on what was going on and what to expect. This was one of the smoothest transactions I've had. Definitely recommend!
Paul Hedger
Paul Hedger
551
When Robert first contacted me about refinancing our home mortgage, I was skeptical at first because other loan officers I was speaking to kept falling short on the expectations they were creating, so why would Robert be any different I wondered. Reluctantly, I began to listen to what Robert had to say and after a few minutes realized that he was in an entirely different league to the others. He...When Robert first contacted me about refinancing our home mortgage, I was skeptical at first because other loan officers I was speaking to kept falling short on the expectations they were creating, so why would Robert be any different I wondered. Reluctantly, I began to listen to what Robert had to say and after a few minutes realized that he was in an entirely different league to the others. He presented reasoned and persuasive arguments for working with him, laid out in realistic terms the prospect of an attractive outcome and importantly for me there was no "hard sell" or self-aggrandizement. Over the ensuing weeks Robert worked diligently to deliver, smoothing out the bumps that arose, calming my anxieties, and ultimately securing me a deal at a rate and on terms and conditions that I was entirely satisfied with. He even predicted a closing date which, in a Covid-19 setting, seemed highly unlikely to me, but of course he was proved right. Robert has earned both my gratitude and admiration for his professionalism, business acumen and the impeccable manner in which he conducts himself.Read MoreRead Less
Maricela Reyes
Maricela Reyes
551
Robert explain in great details the benefits of refinancing and calculations.
Steve Jahr
Steve Jahr
551
Robert called me to present why he thought it was a conclusive improvement for me to refinance. Rocket Mortgage's website and document submittal & signing is very easy. It did take about 3 times as long as I had thought it would and my only fault for the process is that the reasons for this were not communicated well. Robert did call when I wanted and was able to provide questions. It felt ...Robert called me to present why he thought it was a conclusive improvement for me to refinance. Rocket Mortgage's website and document submittal & signing is very easy. It did take about 3 times as long as I had thought it would and my only fault for the process is that the reasons for this were not communicated well. Robert did call when I wanted and was able to provide questions. It felt like I was being "sold" a mortgage the first time with Rocket Mortgage, but this was more of a service and I appreciated that.Read MoreRead Less
Joan Lee-Bridgman
Joan Lee-Bridgman
551
Robert was extremely helpful and very knowledgeable. He was willing to give us options and was not overbearing. He made the process very easy
Olga Marquez
Olga Marquez
551
My experience with Robert Yancho, in refinancing my home was a total breeze! The money he saved me on the loan and mortgage was awesome! I've sent 7 other people his way, that's how confident I feel he can get the job done and help people. Thank you Robert!!
Niccolle Larocca-Clifford
Niccolle Larocca-Clifford
551
Robert Yancho represents the best of Rocket Mortgage. His professionalism and customer service were top notch. His knowledge of the mortgage market is among the best my husband and I have experienced in a mortgage professional. And he certainly always had our best interests in mind. We are very thankful to Robert for all his help and genuine care.
Leslie Hard
Leslie Hard
551
Robert is great to work with he knows his stuff.
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