Robin Ball

Detroit, MI

NMLS 1037719

Senior Banking Support Consultant

Robin's Reviews

Edward Torres
After a rocky start, Robin hung in with me, and made the process flow in the right direction. I was on edge setting this up online, but she handled all of my gripes and issues in a very professional manner.
I would recommend her if you are considering a home loan, or refi.
Joel Swartz
Robin Ball was extremely helpful in facilitating our most recent refinancing. She was on point from the start. She communicated well and responded quickly to our questions and concerns.
Nathan Rabe
Robin was outstanding to work with during our refinancing. I was somewhat hesitant to use Rocket Mortgage because I thought it would be impersonal, but that was not the case at all. Robin called me almost immediately after I submitted my initial information on-line and began walking me through the process. She was extremely knowledgeable on all aspects of the refinancing and maintained constant...Robin was outstanding to work with during our refinancing. I was somewhat hesitant to use Rocket Mortgage because I thought it would be impersonal, but that was not the case at all. Robin called me almost immediately after I submitted my initial information on-line and began walking me through the process. She was extremely knowledgeable on all aspects of the refinancing and maintained constant communication with us. We are extremely satisfied with Rocket Mortgage and thank Robin for making this process so easy. Read MoreRead Less
Terry Cone
Compared couple online lenders but Robin was the most thorough with rates and online process. Easy seamless 10 day refi with no glitches. Still being bothered daily by other lenders despite no call list, so know I made right decision with Rocket Mortgage.
Janice McColl Chesnes
We really liked working with Robin. She was kind, intelligent and was available to answer all our questions when we needed her. She was extremely prompt and knowledgeable.
Phil Spikes
Robin and the Rocket Mortgage team made this the fastest and easiest mortgage I have every been involved in. In less than 10 days my loan was complete and I was scheduled to close. The process was painless and with the help of the website and the communication from Robin I was able to see how fast things were moving. I have already recommended 4 people to her services. 5 plus stars, great job ...Robin and the Rocket Mortgage team made this the fastest and easiest mortgage I have every been involved in. In less than 10 days my loan was complete and I was scheduled to close. The process was painless and with the help of the website and the communication from Robin I was able to see how fast things were moving. I have already recommended 4 people to her services. 5 plus stars, great job Robin.😄Read MoreRead Less
Rudy Medellin
Robin made everything so easy for us on this. Her knowledge and experience is amazing and no questions were ever left unanswered. And believe me, I had questions.
Thanks for everything Robin..
Frank Moffitt
Robin and Chelsey made the process so easy. The whole process was fast and without any hitches. It was a breeze.
Baku Kermani
Knowledgeable Enthusiastic Friendly, great job Robin thanks to you we qualified fast.
Will definitely use you again with my own clientele. Thank you for a job well done
Robert Seipp
Robin was incredibly professional, very helpful, and always available to answer any questions we had. I highly recommend her!