Robin Ball

Detroit, MI

NMLS 1037719

Senior Banking Support Consultant

Robin's Reviews

Joan Jordan
Robin was a pleasure to work with. She took the time to walk me through each step of the application process and explained it along the way. She kept in touch letting us know the progress of our loan. She was very responsive and knowledgeable whenever we had questions or concerns. I would highly recommend Robin in the future to anyone refinancing a loan. I give her five stars!
Donald Watts
Robin was very easy to work with. She was always helpful and kept you up to date during the entire loan process. Answered all our questions and returned all phone calls and emails just as soon as she could and that made the whole process very easy. I would recommend her to anyone for this process.
Michael Neary
Working with Robin made the home refinance process easy. The follow up and service was tremendous and I was able to close with no worries.
Gwen Bowen
Robin was wonderful to work with! She was so professional, kept us updated through the entire process, and answered all of our questions. She explained everything in details we could understand and her team was equally as great to work with! I have had grocery shopping experiences more difficult than closing our loan... no headaches what so ever, everything went so smooth and perfect! I would ...Robin was wonderful to work with! She was so professional, kept us updated through the entire process, and answered all of our questions. She explained everything in details we could understand and her team was equally as great to work with! I have had grocery shopping experiences more difficult than closing our loan... no headaches what so ever, everything went so smooth and perfect! I would absolutely recommend Robin and Rocket Mortgage to everyone I know!Read MoreRead Less
Tina Pollard
Thank you for all of you kindness and professionalism. You, as well as the Detroit team, made the process very calming. Your willingness to not only answer my questions but encouragement to help with any concerns, made the process painless. Thanks for everything's!
Shannon Placencia
Robin was very helpful getting my process started. She always got back to me within a timely matter when I had concerns. Friendly and outgoing, made the process pleasant.
Susan Udell
Robin was a pleasure to work with on making my final decision to choose Rocket Mortgage. She was able to give me a few options to work with. Thank you for your assistance and having reliable employees to help us also.
Dale Dunham
Robin was great, she was very knowledgeable, professional, and courteous. Robin was quick to answer any questions and respond to any messages that we had. The best and most hassle free refinance experience ever. I highly recommend Rocket Mortgage. Robin Ball and the rest of the team are the reason why.


Thomas Rouse
This was the most painless re-finance process I have ever been a party in. Robin was EXTREMELY helpful in the process and the execution. I am very grateful for the help and the expertise. Thank you, Robin!
Hector Ayala
Robin Ball is the benchmark. She sets the standard for all other mortgage bankers to follow. Our experience was fast and very efficient. The process further simplified by the online tools provided by Rocket Mortgage. Having done a couple of refinancing exercises in the past this experience is lightyears ahead of the compettion. Please keep up the good work!