Rockey Gaizi

Detroit, MI

NMLS 1719595

Triple Crown Banker

Rockey's Reviews

Karen Baines
Rockey was so easy to work with during my refinance. He presented me with multiple options and was able to answer all of my questions. Communication was amazing. He answered every text and call. I greatly appreciated his customer service.
Keepgoing Dontquit
Great to work with and really helpful throughout the entire process!
Karen Duke
Rickey was there every step of the way with support and answering questions. If I had an issue or question, I felt confident he could take care of it. He gave me his direct number and answered right away. I’d definitely work with him again.
Rich Kayser
This was my second time working with Rockey... Both of my experiences were great. Timely communication, excellent working knowledge and quality results... no issues at all!
Kevin Williams
Rockey was very helpful to begin the process. I feel after it was known I was moving forward, communication slowly stopped. I had to continue to reach out for updates. Things agreed on all of a sudden changed come closing. He got it done, but not impressed at all!
Rockey Gaizi
Reply from Rockey Gaizi:

At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our ...At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

BROWNSOULxxx
Rockey Was Excellent!!! AAAAAA++++!! Very Professional, Fair And Assertive...
David Coombe
It was great working with Rocky; he made the whole experience easy and stress-free.
C. H. Black
Rockey made the refi process on my mortgage stress free and easy. He was always available and quickly responded to my texts and emails whenever I had a question. He often gave me a heads-up whenever I had a new task to complete. I was so fortunate that Rockey was assigned to my case!
Winfred Booker
Amazing, well done,fast, smooth and professional job!

Winfred and Donna Booker
William Aviles
Rockey was outstanding and very knowledgeable! He explained all my options! Rockey is AWESOME!