This is the 3rd refinance (not including 2 new home purchases) I am doing over the last 10 years and Rocky, by far, has been the most competent of anyone I have worked with concerning mortgages. What stood Rockey out from the others was his knowledge of all things refi, cash out etc. He was on top of everything and always took the time to help this (me) technology challenged person navagate ...This is the 3rd refinance (not including 2 new home purchases) I am doing over the last 10 years and Rocky, by far, has been the most competent of anyone I have worked with concerning mortgages. What stood Rockey out from the others was his knowledge of all things refi, cash out etc. He was on top of everything and always took the time to help this (me) technology challenged person navagate through everything from opening my Rocket Account, to going line by line on every expense. Other companies may have saved me a minute couple of dollars, but they did not have anyone as well rounded and patient as Rockey. His people skills kept my business...for real!
Rockey was very nice and he helped me out tremendously when I didn’t understand how to send in some of my paper work to help with my process during my refinance. Thumbs up 👍. He also returned my calls or text messages when I had questions.
Leigh Louk
Leigh Louk
551
Rocky Gaizi was excellent for my refinance. He was very knowledgeable and willing to honestly answer any question. He was friendly yet professional, when I contacted him he was happy and quick to call back. Rockey kept me "in the know" at alll times from start to finish. I am so happy that he took care of my refinance, because I couldn't have had anyone who would have served me better. ...Rocky Gaizi was excellent for my refinance. He was very knowledgeable and willing to honestly answer any question. He was friendly yet professional, when I contacted him he was happy and quick to call back. Rockey kept me "in the know" at alll times from start to finish. I am so happy that he took care of my refinance, because I couldn't have had anyone who would have served me better. Thank you, Rockey.Read MoreRead Less
Nivia Kirton
Nivia Kirton
551
Thank you so much Rockey for guiding me through my refi; great personality, knowledgeable, friendly, caring and reliable. You're the best always get a call back for any concerns.
Parrish Larsen
Parrish Larsen
551
very smooth transaction, was never lost in the shuffle! highly recomended!!!
Joe Roy
Joe Roy
551
I was very skeptical about a totally online refi, I figured id be lost in a shuffle of other numbers as I have been many many times in the past. I put out a general question on Credit karma about lowering my interest rate and was bombarded with dozens of electronically sent emotionless messages to call, All accept for 1, Rockey from Rocket Mortgage, from his very first message he left he was ...I was very skeptical about a totally online refi, I figured id be lost in a shuffle of other numbers as I have been many many times in the past. I put out a general question on Credit karma about lowering my interest rate and was bombarded with dozens of electronically sent emotionless messages to call, All accept for 1, Rockey from Rocket Mortgage, from his very first message he left he was personable and caring. Every single time i emailed him after that me replied in minutes day or from from his home. Even when i didn't reach out he knew I was thinking about what was happening and i got a message letting me know he was on it. I have never seen a refi go so swiftly and painlessly. I will absolutely recommend him to others and I myself will also call him in the future for all my loan and property needs. My closing is tomorrow morning and i dont have an ounce of worry !!!!
Rockey was very professional, friendly, and knowledgeable. The rates were as good or better than the other financial institutes and the process through the online portal with Rocket Mortgage was easy and completed in a timely manner. I will definitely recommend Rockey and Rocket Mortgage to friends and family.
Jessica Walker Pearson
Jessica Walker Pearson
551
I would Highly Recommend working with Rockey! Absolutely Hands Down the easiest mortgage loan process we have ever dealt with! We have had excellent customer service from Rockey and everyone else that has contacted us thru the process!
Jason Kelly
Jason Kelly
551
Great service, great communication made the process very simple all the way through.
Jim Dixon
Jim Dixon
551
great service, very knowledgeable
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