I would rate Ryan a 5, he was always available for my calls or emails even at times when i was getting no response from the other teams.
Honestly if the beginning process was as bad as the end we would never have gotten off the ground floor, I was sold into the process by Ryan's service. It's just oo bad the level of service diminished soon after he turned it over to the next steps for processing.
Daniel Valdez
Daniel Valdez
551
Very helpful and always responded to my questions
Tom June
Tom June
551
Ryan was very helpful and provided quick information on the loan process.
Jim Fortner
Jim Fortner
551
I first contacted Rocket asking if it was possible to meet a specific 15 year fixed rate. Within 30 minutes, Ryan had a proposal in my Inbox. From that point forward, Ryan explained what would happen and when and by the end of the day we had closed on a refinance that will save us over $300 per month and over $30k in interest. Not a bad day. Thanks to Ryan for being honest and trustworthy! ...I first contacted Rocket asking if it was possible to meet a specific 15 year fixed rate. Within 30 minutes, Ryan had a proposal in my Inbox. From that point forward, Ryan explained what would happen and when and by the end of the day we had closed on a refinance that will save us over $300 per month and over $30k in interest. Not a bad day. Thanks to Ryan for being honest and trustworthy! Rock(et) On, my man!Read MoreRead Less
Alex Martinez
Alex Martinez
551
Ryan made this process as easy as can be. He was easy to talk to and answered all my questions I had for him. When I first applied I didn’t have sufficient credit to move forward with the loan, he transferred my fill to their credit department and within a couple weeks after working with them my credit went up and I was able to move forward with it. I’d recommend Ryan for all your home loan needs!
Brian Eldridge
Brian Eldridge
551
Great to work with! If he couldn't answer a question he got me in touch with someone that could. He was always a phone call away. Thanks Ryan
Daniela Robledo
Daniela Robledo
551
Quick to respond and was efficient making my refinance quick and easy
Kevin Miller
Kevin Miller
551
I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of unanticipated issues that had nothing to do with Ryan or Rocket Mortgage. All along, he and his colleagues kept us up to date with where we were in the process and what our next step was going to be. My ...I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of unanticipated issues that had nothing to do with Ryan or Rocket Mortgage. All along, he and his colleagues kept us up to date with where we were in the process and what our next step was going to be. My questions were always answered quickly and clearly. In the end, we got exactly the result we wanted.Read MoreRead Less
Shana Oaks
Shana Oaks
551
Informational and friendly thx
John Cox
John Cox
551
Informative and kept me up to date on the process.
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