Fantastic customer service and very knowledgeable. He made the process of applying for refinancing easy.
David Case
David Case
551
They best customer service you could ask for
Quantilda Peterson
Quantilda Peterson
551
Patient, great customer service, funny and was very helpful. Thank you, Ryan!
Melissa Davis Waters
Melissa Davis Waters
551
Super friendly, very fast. great experience.
Patricia Crawford
Patricia Crawford
551
It was great working with Ryan when we refinanced our house. He was very knowledgeable and he was very patient with us when we were having technical problems with the rocket mortgage app. Ryan stayed on the phone with us until we were able to get the app to work. Most people would not be that patient. When we would call Ryan up with questions he was alway able to answer the questions right a way ...It was great working with Ryan when we refinanced our house. He was very knowledgeable and he was very patient with us when we were having technical problems with the rocket mortgage app. Ryan stayed on the phone with us until we were able to get the app to work. Most people would not be that patient. When we would call Ryan up with questions he was alway able to answer the questions right a way and if Ryan was not available one of his associates would help us out. I have never seen that at any other mortgage place. It took about month to finish our mortgage. Last year , October 2020 we were working with a different company to refinance and by April 2021 they still were not able to close our refinancing. Ryan did a great job , thank you so much.Read MoreRead Less
Theresa Henderson
Theresa Henderson
551
I started out the day frustrated, knowing that I needed to start all over in my search for refinancing my home. I have been watching the rates, and getting quotes from multiple lenders. I did not want to pay big closing costs, and I wanted it paid off quickly. What a joyful task it became once I spoke to Ryan on the phone. He was professional, and friendly. He listened to my financial goals ...I started out the day frustrated, knowing that I needed to start all over in my search for refinancing my home. I have been watching the rates, and getting quotes from multiple lenders. I did not want to pay big closing costs, and I wanted it paid off quickly. What a joyful task it became once I spoke to Ryan on the phone. He was professional, and friendly. He listened to my financial goals and promised to call me back at 4:30. At 4:32 Ryan called, and had an offer much better than I thought possible. He was patient and professional and knowledgeable. He was able to get my info together and get the process started! Now I feel relieved, excited, and certain that I can meet my financial goals. So very grateful for his expertise, skill and attention. And I would recommend him to anyone who needed his expertise.Read MoreRead Less
Frieda Robinson
Frieda Robinson
551
Nice, patient and very knowledgeable! We appreciate everything he's done.
Joan Welch-Hansen
Joan Welch-Hansen
551
Quick and easy, a very pleasant experience. I will be sure to recommend him.
Renee Robinson Duety
Renee Robinson Duety
551
Working with Ryan was very easy painless and was very happy that he was able to help me so far. very informative and very eager to help and get things done right the first time.....I appreciate how professional he is and kind he is.
Lee Lazdowski
Lee Lazdowski
551
Great working with him, made this very easy and timely
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