Sam El-Ali

Detroit, MI

NMLS 1472627

Triple Crown Banker

Sam's Reviews

Ronnie Bescher
Sam was vevy professional. He made theprocess easy for us, 5 big star for sam.
Carolyn Morton
Sam was very professional and helpful. When ever I felt a little unsure of what to do, Sam was there to explain what I needed to do and explaining to me the advantages of refinancing. I really appreciate the fact that he is knowledgeable and patient. He is such an asset to Rocket Mortgage.
Kevin Tar
I had tried to refi earlier in 2020 and the wait time with that company had been multiple months leading to opportunities for lower rates. I reached out to Rocket Mortgage and was connected with Sam who listened to my plight and quickly walked through my options within the hour and helped me understand the best options and a timely path forward.
Sam was able to answer all my questions and helped ...I had tried to refi earlier in 2020 and the wait time with that company had been multiple months leading to opportunities for lower rates. I reached out to Rocket Mortgage and was connected with Sam who listened to my plight and quickly walked through my options within the hour and helped me understand the best options and a timely path forward.
Sam was able to answer all my questions and helped me move through the process quickly. He stayed in touch with me as my loan went to underwriting and ensured I was moving along as expected. Start to finish my refi was completed in about 1 month and I am very happy with the results.
I would definitely recommend Sam as he is knowledgeable, personable and patient which can be a rare set of skills for a consumer facing role in todays world.
Thanks again Sam!Read MoreRead Less
Richard Olander
had to have other people finish my eefi
Sam El-Ali
Reply from Sam El-Ali:

Dear Richard,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Richard,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Delesia Brown
Sam was very professional and alway answer all my important questions. He made this transaction very easy and I would use his services again. He is not a 5 star but a 10!!!
Meritt Finer
Sam responded to all questions very quickly. The entire refinance was quick and efficient with constant feedback to keep everything on track.
Frank Hicks
Great to talk with and did what he said he's get done.
Tara Boyle
Sam was terrific! He gave us great suggestions and was very patient and responsive to our questions. We really enjoy working with him.
Rich Groark
Sam was great, he listened and advised us on a great refi program and was there every step of the way ensuring we had a great experience. And I am not your average customer, I had a lot of questions and he answered them all make sure I understood the entire process. Thanks Sam you were awesome.
Leda Rosales
It was a pleasure working with Sam. He made the process super easy; and was always available to answer all my questions. I was very hesitant, at first. But he assured me that the process will be easy. And it was! I totally recommend Rocket Mortgage and Rocket mortgage.