Excellent service. Very knowledgeable and helpful. Easy to reach and prompt response to inquiries.
Chandrasekar Shanmugam
Chandrasekar Shanmugam
551
Sam was very patient with all of my questions and concerns. As a first timer for cash-out refinance I was little nervous and probably drove him crazy with all of my questions. But he never faltered or made me feel like I was testing his patience. Sam was extremely helpful and answered all of my questions with honest answers (good and bad). I would definitely recommend him to anyone looking for a ...Sam was very patient with all of my questions and concerns. As a first timer for cash-out refinance I was little nervous and probably drove him crazy with all of my questions. But he never faltered or made me feel like I was testing his patience. Sam was extremely helpful and answered all of my questions with honest answers (good and bad). I would definitely recommend him to anyone looking for a new home or refinance.Read MoreRead Less
Anne Simao
Anne Simao
551
He was very helpful and patient with my questions. The process seemed to be slower but I am pleased everything ended well. Thanks.
Don Andrews
Don Andrews
551
Helped greatly with paper work .Always returned my calls with the right answers Loan moved briskly thru the process. NEVER LIED TO ME
Jacqueline Burns
Jacqueline Burns
551
Great attention to my concerns and was able to meet my needs.
Denise Black
Denise Black
551
Sam just called me and although I am not in the process with him I can tell you this is one great banker and one Great American
Michele Phillips
Michele Phillips
551
Excellent experience, very easy to communicate with, friendly and professional.
Joyce Almodova
Joyce Almodova
551
Almost on a whim ~ I decided to look into a refinance with Rocket Mortgage/Rocket Mortgage. To my great fortune; I was able to work with Sam El-Ali who walked me through not only the process but the savings(!) that were truly life changing. It was just about 30 days from application to closing, and I accomplished many personal goals! Sam is not only knowledgable, but he was thorough, thoughtful ...Almost on a whim ~ I decided to look into a refinance with Rocket Mortgage/Rocket Mortgage. To my great fortune; I was able to work with Sam El-Ali who walked me through not only the process but the savings(!) that were truly life changing. It was just about 30 days from application to closing, and I accomplished many personal goals! Sam is not only knowledgable, but he was thorough, thoughtful and attentive to all of my questions from beginning to end! A great experience for me.Read MoreRead Less
Julie Schell
Julie Schell
551
Sam understood my goals and how to reach them. He was clear in his explanations and most importantly, he was available whenever I had any questions or concerns.
Brian Hall
Brian Hall
541
He did a very good job of explaining the process
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