He was professional and very thorough in explaining everything. He explained the refinancing process and benefits in terms that I could I understand and not speaking over my head.The whole experience was painless and made it very easy for me to make my decision.
Angela Vincent
Angela Vincent
551
Sam was extremely helpful and organized! He was always quick to respond! Sam made the transition to Rocket Mortgage so easy!
Carolyn Olson-Powell
Carolyn Olson-Powell
551
I could not have had a better person helping me through this. Sam was always there to answer any questions or concerns I had. He helped me from beginning to end of this. Gave me all the help and resources I needed to get a better loan! Sam is so personable he makes you feel like you are the only client he has even when you know he has probably 15 others waiting for him! I will be letting ...I could not have had a better person helping me through this. Sam was always there to answer any questions or concerns I had. He helped me from beginning to end of this. Gave me all the help and resources I needed to get a better loan! Sam is so personable he makes you feel like you are the only client he has even when you know he has probably 15 others waiting for him! I will be letting everyone I know who is looking into do any type of home loan to contact Sam!Read MoreRead Less
551
Sam Gerling is a professional. He worked with urgency but in a very thorough way. Answered all questions and followed up on the entire process. A pleasant experience!
Sincerely David V
Bonnie Scates-Caudill
Bonnie Scates-Caudill
551
Sam was very astute and diligent in handling every aspect of the loan. The entire process from application to closing took less than 2 weeks, which included the Labor Day weekend. Would not hesitate to recommend Sam to anyone needing a mortgage loan.
Joe Seagroves
Joe Seagroves
551
Sam was very helpful and covered every question and concerns I had.
Charles Marrelli
Charles Marrelli
541
Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs ...Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs to be a way for people like Sam to be better informed along the process.Read MoreRead Less
Ruth Dante
Ruth Dante
551
Sam was wonderful to work with. He custom tailored the mortgage to meet the terms I was looking for. I wanted to pay my mortgage off in four years and wanted a fix rate. He worked the amortization schedule so I knew what it took to obtain my goals. Since fixed rate mortgages don’t have 4 year terms. Refinancing was perfect timing since adjustable rate mortgage rate sent letter before closing ...Sam was wonderful to work with. He custom tailored the mortgage to meet the terms I was looking for. I wanted to pay my mortgage off in four years and wanted a fix rate. He worked the amortization schedule so I knew what it took to obtain my goals. Since fixed rate mortgages don’t have 4 year terms. Refinancing was perfect timing since adjustable rate mortgage rate sent letter before closing on my loan that my interest was going up 1%. Thank you so mychRead MoreRead Less
Jean Ahlenius
Jean Ahlenius
551
He was very helpful, gave me all the information I needed in a timely manner
Danielle Bible
Danielle Bible
551
Excellent customer service. Sam is thorough, knowledgeable, and personal.
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