Sam Shabrang was a perfect representative for Rocket Mortgage. From my first contact and throughout the entire process, "Sam the problem killer, was there to smooth out the process. Sam had to have been born happy and a positive thinker. He was always upbeat and sincerely reassuring every step0 of the way to the closing and after. Sam must work around the clock as overtime I called, I got Sam ...Sam Shabrang was a perfect representative for Rocket Mortgage. From my first contact and throughout the entire process, "Sam the problem killer, was there to smooth out the process. Sam had to have been born happy and a positive thinker. He was always upbeat and sincerely reassuring every step0 of the way to the closing and after. Sam must work around the clock as overtime I called, I got Sam and not a computer voice. Sam guided this old man throughout the process and boosted my confidence. I got the best loan on the market and there were NO SURPRISES. Thank You, Sam for a very transparent process. Read MoreRead Less
Josh Wopperer
Josh Wopperer
551
This was the first time using Rocket Mortgage and it was surprisingly easy and how home lending should work. Sam helped answer my questions and was very responsive. Plan on using for my future loans and have recommended Rocket Mortgage already to a few people.
Cindy Phillips
Cindy Phillips
551
SAM DID A WONDERFUL JOB IN HANDLING MY REFINANCING FROM BEGINNING TO END. I WAS AMAZED AT HOW QUICK THE PROCESS WAS FINISHED. SAM WAS ALWAYS POSITIVE AND READY TO ANSWER ANY QUESTIONS THAT I MIGHT HAVE HAD. HE KEPT ME UPDATED EACH STEP OF THE WAY. HE WAS ALWAYS WILLING TO HELP IN ANY WAY HE COULD. THANKS SO MUCH!
Stephanie Lynch
Stephanie Lynch
551
I really enjoyed working with Sam. He was very knowledgeable and easy to talk to. He was readily available when I needed help. He returned phone calls and emails promptly and processed my refi quickly.
Myraann Jeffries
Myraann Jeffries
551
Sam was such a blessing during this process. He worked hard for my loan to get finished and that was very encouraging to me.
Vivian Leahy
Vivian Leahy
551
I CAN'T BEGIN TO THANK SAM FOR MAKING THIS SO EASY! THIS WAS MY FIRST TIME USING Rocket Mortgage AND I AM TRUELY IMPRESSED! QUICK EASY HELPFUL! THANK YOU SAM!!
David Rosengrant
David Rosengrant
551
Sam was the main reason I went with Rocket Mortgage or stayed with them. As soon as I started the loan process my loan company that I had my loan with contacted me and wanted me to refinance with them. Sam helped me through the loan process so it was very easy. When I first saw all the documents and papers that I had to fill out I almost threw in the towel. Sam talked me through them and we ...Sam was the main reason I went with Rocket Mortgage or stayed with them. As soon as I started the loan process my loan company that I had my loan with contacted me and wanted me to refinance with them. Sam helped me through the loan process so it was very easy. When I first saw all the documents and papers that I had to fill out I almost threw in the towel. Sam talked me through them and we worked them one at a time. He stayed on the phone with me while I filled them out and made the process very easy. Sam needs more than a 5 star in my book. Very nice and professional, he also kept me informed as to how the loan was going and what he thought. Sam added a personal touch that you can not teach, he is a natural and it was a pleasure to work with him. I would suggest or endorse Rocket Mortgage if all of your finance people are carbon copies of Sam.Read MoreRead Less
Jim Esler
Jim Esler
551
Sam was very helpful in walking me though the start of my loan process. He was friendly and easy to talk with. All in all, a good experience. 5 stars!
Jay Quinn
Jay Quinn
551
Sam was wonderful to work with. He explained everything and was able to answer my questions. The whole process was smooth. I enjoyed working with him.
Steve Spears
Steve Spears
551
I was concerned that even QuicklLoans wouldn't be able to give me a loan. So I called just to try. Lord the guy who answered the phone, Very pleasant understood my needs, even went a far as helping me with things in the loan app. Very knowledgeable he knew how to go about making this work. I am happy to be in this home thanks to Sam. If you need a loan sam and their team is easy to work with and ...I was concerned that even QuicklLoans wouldn't be able to give me a loan. So I called just to try. Lord the guy who answered the phone, Very pleasant understood my needs, even went a far as helping me with things in the loan app. Very knowledgeable he knew how to go about making this work. I am happy to be in this home thanks to Sam. If you need a loan sam and their team is easy to work with and get the Job done. Thanks Steve Read MoreRead Less
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