Sam Shabrang

Detroit, MI

NMLS 1087476

Triple Crown Banker

Sam's Reviews

Jayesh Srivastava
Sam's the man! He's always looking out for his client's best interest and tailors his communications to meet their needs. If you have Sam in your corner, you won't go wrong. Thanks for helping us with our ReFi!
Petula Sankarsingh
Sam was not helpful and ended the chat in a very rude manner. He also kept asking questions that were already answered on the application. I provided personal information for the second person to be added to the application, and then he said I needed to call. If that was required, why was the information requested through chat in the first place? The interaction felt confusing and somewhat ...Sam was not helpful and ended the chat in a very rude manner. He also kept asking questions that were already answered on the application. I provided personal information for the second person to be added to the application, and then he said I needed to call. If that was required, why was the information requested through chat in the first place? The interaction felt confusing and somewhat questionable.Read MoreRead Less
Sam Shabrang
Reply from Sam Shabrang:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Michael Nitti
Sam was THE Man, right from our very first conversation. He made us feel taken care of, and followed up all of our questions in a way that caused us to know that we were in the right place. And when the loan finally closed, he continued to reply right away to a few minor questions we had about our previous loan. Thank You Sam!!
Bull Dawg Basketball
Sam is an incredible professional who works hard for you.
Gina Muccia
I had the pleasure of working with Sam with Rocket Mortgage recently, and I couldn't be more impressed with the service he provided. From the moment I started my home loan application, the process was smooth, efficient, and stress-free. The online platform was incredibly user-friendly, and I appreciated how easily I could track the status of my application.

What really stood out, though, was the ...I had the pleasure of working with Sam with Rocket Mortgage recently, and I couldn't be more impressed with the service he provided. From the moment I started my home loan application, the process was smooth, efficient, and stress-free. The online platform was incredibly user-friendly, and I appreciated how easily I could track the status of my application.

What really stood out, though, was the outstanding customer service Sam provided us. The entire team at Rocket Mortgage was always available to answer any questions I had and provide guidance along the way. They were patient, knowledgeable, and genuinely committed to helping me find the best option for my needs. Every step felt personalized, and I never felt like just another number.

I also have to mention how fast and seamless the approval process was. Rocket Mortgage made what can often be a complicated and lengthy process feel simple and quick. I was able to secure a great rate, and the whole experience exceeded my expectations.

If you're looking for a reliable and customer-focused mortgage provider, I highly recommend Sam at Rocket Mortgage. He made refinancing my home an easy experience!Read MoreRead Less
Joseph DeMary
My new found friend Sam - is the MAN. He is knowledgeable, kind and was a big asset in working with me to process my loan. I have gotten to know him, as much as one can through business transactions and found him to be a person of understanding and wanting to help in any way he could. Thank you Sam.
gerard donnelly
Excellent
Very, very knowledgeable and kind
TheShabrang
Sam happens to have the same last name as ours, so he must be the best ! Seriously, we have nothing to say but praise.
Tara Pierre
Sam was the absolute best!! He made himself readily available from the very beginning to even after closing! He has the patience of a saint and is professional, knowledgeable & friendly! He seemed to have all the answers to our questions (if he didn’t- he would go and get it for you) & he puts all of your concerns at ease! I was shocked at the great offer he was able to get us and this is helping...Sam was the absolute best!! He made himself readily available from the very beginning to even after closing! He has the patience of a saint and is professional, knowledgeable & friendly! He seemed to have all the answers to our questions (if he didn’t- he would go and get it for you) & he puts all of your concerns at ease! I was shocked at the great offer he was able to get us and this is helping our financial situation greatly. Anyone who is lucky enough to work with Sam will not be disappointed! We will continue to recommend him to everyone we know looking for financial services! Thank you again Sam-for everything! You’re the best!!Read MoreRead Less
Jayesh Srivastava
Sam is the absolute GOAT of bankers. He was on top of every single step and stakeholder along the way and got us across the finish line without any problems in record time!