Great job from start to finish. Always stayed on top our account and was helpful and answered all of our questions. Great perosnality and customer service skills.
Darwin Nichols
Darwin Nichols
551
Great customer service and very helpful. Helped me a lot through a difficult process. He's very friendly as well!
Stacy Rightnour
Stacy Rightnour
551
We absolutely enjoyed working with Samuel on our home loan. He was always very responsive and on top of everything!
George Mora
George Mora
551
Excellent Rocket Mortgage representative. Friendly, knowledgeable, responsive, coordinates all activities and requirements very well.
Debora Malloy
Debora Malloy
551
Samuel was very helpful and informative throughout the entire process.
Dale Miles
Dale Miles
551
My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to ...My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to meet our goals, as well as keep us in the loop. He did not disappoint and even reached out to us on his day off to provide updates. We're impressed by his professionalism and the way he made us feel important ... not just another account. Our final decision came down to Sam and our current bank. We ended up going with our current bank for our new home loan as they were able to provide slightly lower closing costs as well as we have a long-standing relationship with them, however in the event this relationship ever sours we will call Sam FIRST, as he truly cares about his clients and does everything he can to take care of them. FIRST RATE PROFESSIONAL ... BAR NONE!!Read MoreRead Less
Alecia Truby
Alecia Truby
551
Samuel was a great help to us during our loan process he was knowledgeable, helpful and quick to respond to all of our questions and concerns.
TinaMarie Zglinicki-Frock
TinaMarie Zglinicki-Frock
551
Experienced professional who is just as excited as you are to purchase a new home. I would use him again if the need arises.
Mario Mancia
Mario Mancia
551
I had a great experience working with Samuel. I was a first time buyer and Samuel explained everything in a way that was easy to understand and kept me up to date every step of the way. I would be very happy to work with him again and if anyone I know is looking into buying a home, I will be sending them his way.
Samantha Timmons
Samantha Timmons
551
I'm pretty sure Samuel never leaves the office. We were recently turned down by a local mortgage company and felt buying out home was impossible. I took a chance and spoke online with Samuel. After a few minuets we were on the phone and the process had began. I had questions and he always knew the answer to make it make sense to me. I was excited to know that with phone calls and emails, he was ...I'm pretty sure Samuel never leaves the office. We were recently turned down by a local mortgage company and felt buying out home was impossible. I took a chance and spoke online with Samuel. After a few minuets we were on the phone and the process had began. I had questions and he always knew the answer to make it make sense to me. I was excited to know that with phone calls and emails, he was very prompt to respond. He let me know everything that was going on with our loan and what our future steps would be. He was very professional and made me feel like my concerns were empty. There was nothing to worry about we had this and he was going to do everything he could to help us. We closed on our home on May 16, 2017. I know without a doubt if it hadn't been for Samuel we wouldn't have been able to purchase our home. My husband and I are very thankful for all his help during this process. Read MoreRead Less
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