Sara Russo

Cleveland, OH

Intro Banker

Sara's Reviews

Cynthea Russo
I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk us through the process; she guided us the entire way, making what can be a confusing journey feel incredibly clear and manageable. We were on a time crunch, and although she didn't say it, I am ...I cannot say enough positive things about our experience with Sara, our Mortgage Loan Officer at Rocket Mortgage. From our very first conversation, she was an absolute rock star. She didn't just walk us through the process; she guided us the entire way, making what can be a confusing journey feel incredibly clear and manageable. We were on a time crunch, and although she didn't say it, I am confident she worked through the weekend to wrap it all up for us!

What really stood out was her proactive communication. She was always ahead of us, anticipating our questions and letting us know about new options Rocket Mortgage offered before we even thought to ask. It was this level of care and attention that made us feel completely supported and confident in our decisions.

Sara's professionalism and knowledge are truly top-notch. She was patient, thorough, and genuinely dedicated to helping us find the best solution for our needs. We are so grateful for her hard work and would highly recommend her to anyone looking to work with a loan expert who truly has their back. Thanks, Sara, for being so amazing!Read MoreRead Less
Todd Kane
From start to finish, Sara was absolutely outstanding. She guided me through every step with expertise, kindness, and an unwavering commitment to helping me succeed. Whenever I needed direction, she pointed me toward the perfect solution, and her responses were always prompt and thorough — I never once felt left waiting. Sara’s professionalism and dedication went above and beyond my expectations, ...From start to finish, Sara was absolutely outstanding. She guided me through every step with expertise, kindness, and an unwavering commitment to helping me succeed. Whenever I needed direction, she pointed me toward the perfect solution, and her responses were always prompt and thorough — I never once felt left waiting. Sara’s professionalism and dedication went above and beyond my expectations, and I truly cannot recommend her highly enough.Read MoreRead Less