WOW!!! I am not sure what to say beyond that. Our experience with Sarah was nothing short of perfect! Having been in retail management when I was younger, I remember the pride and care that I put into taking care of my customers. For the most part, I thought that kind of customer service was gone. Sarah completely renewed my faith in TOP QUALITY Customer service. She was with us every step of ...WOW!!! I am not sure what to say beyond that. Our experience with Sarah was nothing short of perfect! Having been in retail management when I was younger, I remember the pride and care that I put into taking care of my customers. For the most part, I thought that kind of customer service was gone. Sarah completely renewed my faith in TOP QUALITY Customer service. She was with us every step of the way patiently explaining the details. If you called her, she answered. If you emailed, she responded. Everything we worried about doing this refi, was washed away by Sarah's attention to detail and careful answers to our concerns. Closed in 19 days WHOOP WHOOP!!! I never knew something like that was possible. Cathy and I want to thank you so much for everything. You are the best! If I here of anyone thinking about a refi, I would be an idiot not to send them to Sarah, and when we do this again we will definitely seek out Sarah for our refi.Read MoreRead Less
John Olsen
John Olsen
551
The easiest refi ever. Sarah and Rocket are what customer service should be.
Mike Oyer
Mike Oyer
551
Knowledgeable, Friendly and Reassu
Keith Wells
Keith Wells
551
Always professional, concerned with question I asked, patient even when I would ask questions over or what if's. Quick responses to email correspondences, or return calls in timely manner. One of the best qualities is a straight shooter, says it how it is and doesn't skirt around stuff to make sound good and lets you get side swiped at closing. Would def work with again if the need arises again.
Alan Sr.
Alan Sr.
551
Very helpful and knowledgeable about the whole process. Willing to go the extra mile to make sure everything is understood.
Nikki DeKam
Nikki DeKam
551
Sarah was easy to work with and very helpful in our loan/refinancing process.
Bonsai Tree
Bonsai Tree
551
Sarah Garcia - Exemplary Customer Service
Sheila Bever
Sheila Bever
551
Sarah was friendly, knoweleable and very efficient in taking care of my refinance. I would greatly recommend her.
Jim Boterf
Jim Boterf
551
Very professional, accurate and timely quick response. A valualed representative !!!
Suellen Dixon
Suellen Dixon
551
Sarah helped make a decision that I was having a hard time doing. We needed to refinance for sometime but just hated all the paperwork and such. Sarah made it so easy and quick.
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