Scott was very helpful. Has great customer service. Answered all of my questions in a timely manner and always returned missed calls quickly.
Mike Phillips
Mike Phillips
551
Scott was great to work with, he made the process so much eaiser. He was very helpful and listen to me when I had questions. Thanks Scott
551
Scott was very helpful. My refinance was difficult because the appraiser low-balled me. My overall experience was great.
Richard Gaylord
Richard Gaylord
551
Very professional and friendly.
Mimi Seaman
Mimi Seaman
551
I found Scott to be extremely helpful while I navigated the application. He listened to my needs and was able to guide me in the right direction. Scott definitely made the process painless. I can't say enough about him as well as everyone I dealt
Gwen Holm
Gwen Holm
551
I greatly appreciate Scott's proactive-ness (?) as he contacted me about 3 months after I inquired about refinancing to a 15-year loan but the costs were too high then. Scott believed my house had increased in value, enough to take some equity out to pay down some bills which was very, very helpful. He was quick to respond to my questions and careful to ensure I understood the cost of the loan, ...I greatly appreciate Scott's proactive-ness (?) as he contacted me about 3 months after I inquired about refinancing to a 15-year loan but the costs were too high then. Scott believed my house had increased in value, enough to take some equity out to pay down some bills which was very, very helpful. He was quick to respond to my questions and careful to ensure I understood the cost of the loan, the new payment and all the other details. We hit a few bumps but he developed some options to make it possible to move forward with the refinancing. We closed in early December. I was very, very satisfied with the new loan and paying 2 large bills. Thanks, Scott!Read MoreRead Less
Pat Pittmon
Pat Pittmon
551
Met Scott quite by accident but it was my lucky day! He is a personable in person as he is on the telephone. My loan went through without a hitch and exactly as Scott indicated it would. Very pleased with Rocket Mortgage and Scott in particular. If you want to buy or refinance a property, call Scott.
Ligeia Scott
Ligeia Scott
551
Sometimes when you aren't looking, good things come along. That was what happened here. I had not refinanced in years because of the hassle, but after starting the process with Scott, I was completely blown away by how easy they have made getting a refinance. Amazingly, I was able to reduce my payment and term on my loan. I was not intending to go down this path but thank God that fate had ...Sometimes when you aren't looking, good things come along. That was what happened here. I had not refinanced in years because of the hassle, but after starting the process with Scott, I was completely blown away by how easy they have made getting a refinance. Amazingly, I was able to reduce my payment and term on my loan. I was not intending to go down this path but thank God that fate had other plans for me!Read MoreRead Less
Riochi Giles
Riochi Giles
551
I'm glad I chose to refinance with Rocket Mortgage. Scott made the process go by easy and in a timely manner. Everything was explained to me and accommodated my needs.
Marcela Giusiano-Bird
Marcela Giusiano-Bird
551
I refinanced my loan with Scott and the whole experience couldn't have been easier. He knows his trade and can walk you through the process confidently. My refinancing with Scott was so smooth I never had to worry about anything and then one day it was all done. Highly recommend Scott.
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