Scott Acker
Phoenix, AZ
NMLS 1448656
Triple Crown Banker
Samuel Cotten
Answered all my questions Give me step-by-step instructions Polite and courteous
Scott's Reviews
Adam Needham
GREAT all around I would recommend him to any one needing help with there home
Carole Finnigan
Scott was very knowledgeable and helpful and always responded quickly to my messages. Very friendly and easy to communicate with by phone and email.
Margaret Rath
Scott just coordinated our entire re-finance. He managed to ram rod it through in 30 days start to finish. My husband and I liked Scott from our first conversation; he was direct, forthcoming, honest and never once reneged on what he promised he could do. My daughter a cynical real estate attorney and partner in a real estate law firm and title company was less than charmed when I told her about our enthusiasm for Scott and what he said he could do for us. She wanted to investigate to protect us. After talking with Scott, reviewing all his facts and figures, and investigating and checking out his proposals and Rocket Mortgage, she said, "Mom, we couldn't even do this for you as my own mother as fast and cheaply as Scott can. You should definitely jump on this proposal as fast as you can". She corresponded with Scott and reviewed all proposals and updates throughout, going over proposed closing costs and eventually settlement sheets with a fine tooth comb, checking to make sure all federal laws, etc. were timely complied with and that we were getting exactly what we had been promised at the quoted cost. If she had a question or issue that needed resolution, Scott took care of it immediately. In short, Scott made our refinance a pleasant, and efficient process. He was ALWAYS instantly available, answered questions patiently (we are both over 75) and explained every step and requirement in terms anyone could understand. The Rocket Mortgage communications board by which documents and information is exchanged between Rocket Mortgage and borrowers was perfect, and our Client Care Coordinator, Erika Kyles was as responsive and helpful as Scott. She answered immediately, offered creative ways to exchange documents and signatures, etc. and kept the stress level down to nil. I would not only highly recommend Scott and Erika and Rocket Mortgage, I think I will plan to put them in our Will!. Read MoreRead Less
Kerry Miller
Excellent service.Very personable and easy to work with. Quick to respond to all my questions. E
He's a keeper!
He's a keeper!
Debbie Messick
I can certainly say this was one of the most painless refinancing processes I have been through. Scott was so helpful as were all of the Rocket Mortgage specialists I dealt with. We got an exceptional rate and our payment was cut in half. Would definitely recommend them to everyone I know.
Diane Billips
Scott was very professional and great in his work
Rick Diehl
From the time Scott was assigned to my account he kept me up on the progress of my loan and was always there to answer any questions i had. I am very glad Scott was assigned to me.
Joe Leone
Scott made our refinancing a stress free occasion. He was there to answer questions and help us to understand the application and closing process. He represented QNL perfectly for us and we will make sure anyone we know of in the market for a mortgage will be given not only the QNL contact info but also Scott Ackers contact info as he was excellent with regard to customer service.
Linda Jobe
When Scott called to talk to me I really didn't expect things to move so fast. I have closed on Mortgage loans before and it's always taken months to get things ready for closing. It was truly amazing. I had very little to verify because Scott took care of everything and stayed in touch with me to make sure I knew what was happening from start to finish. It was a very satisfying experience and if I happen to sell or refinance again, I know who I'm calling. Read MoreRead Less