Scott is as so very responsive and very, very proactive. Both are his characteristics made this a seamless process as we worked from initiating the process to finalizing the process.
Jeff Floyd
Jeff Floyd
551
Scott did a great job and got us a great deal. Always kept us up to speed on what was going on with our refinance.
Roy Gonyer
Roy Gonyer
551
Scott is a good guy, knows his job, and gets it done. He keeps his nose to the grindstone, he gets everything done, some times he is hard to get in touch with. But you would expect that from someone doing all he has to do. I would definitely recommend him, and use him again if the need arises.
Fatima Yazal
Fatima Yazal
551
Great customer service, Scott is very knowledgeable, he explained the process in detail and made me feel very confident.
Josh Young
Josh Young
551
Scott provided a great amount of support and top notch customer service. He was very patient with my and all of my questions. I would defintaly reccomend him to anyone looking to nagavite this process.
Lynn Dean-Breit
Lynn Dean-Breit
541
Scott was great through the process. Just as we were beginning the application process, my Dad passed due to COVID-19. Scott was very patient and went at our pace. I would haven given a 5, but we are still trying to get the monthly payment right due to the home owners insurance. They kept the same insurance premium as we had on the last mortgage. I negotiated the insurance down over $200/yr, but...Scott was great through the process. Just as we were beginning the application process, my Dad passed due to COVID-19. Scott was very patient and went at our pace. I would haven given a 5, but we are still trying to get the monthly payment right due to the home owners insurance. They kept the same insurance premium as we had on the last mortgage. I negotiated the insurance down over $200/yr, but the correct amount was not figured into our escrow. I mentioned it a couple times and was assured it would be corrected on the final paperwork, it was not and I’m still trying to get it right before our first payment on July 1.Read MoreRead Less
John Fiore
John Fiore
551
Scott was very helpful and nice. He made sure I did the best thing with my refinancing.
Pat Allen
Pat Allen
551
We have been with Rocket Mortgage for q while now, for some reason we were tasked with things that we never did before this refinance, Scott helped a lot and had some of the more ridiculous ones dropped. Thanks Scott.
Carl Glaza
Carl Glaza
551
Very informative and knowledgeable
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