Everything was great, with one exception. I told him first thing I had a card for $1,000.00 off my next loan purchased with Rocket Mortgage. It did not say "Home purchased, it said "Loan purchased," which we did. He said "They will get that info down the line." I told the next person, and the next person and the next. When it was time to close, I said I still did NOT see the $1,000.00 off. They ...Everything was great, with one exception. I told him first thing I had a card for $1,000.00 off my next loan purchased with Rocket Mortgage. It did not say "Home purchased, it said "Loan purchased," which we did. He said "They will get that info down the line." I told the next person, and the next person and the next. When it was time to close, I said I still did NOT see the $1,000.00 off. They said that was up to Sean, and sent me back to him. He said, "Too late." Then they send me another card. If you are not going to honor it, don't bother to send it. I was VERY disappointed with that, I counted on in, and everyone said they would see to it, but no one did. Sincerely, Bill HelmRead MoreRead Less
Cynthia Lage
Cynthia Lage
551
Sean was very attentive to any questions we had, plus he contacted us with updates which were very helpful to us.
Derb Sthare
Derb Sthare
551
Everything was just great, it's that simple.
Ann Seuling Clanton
Ann Seuling Clanton
551
He had been very helpful and answered all my question. Would recommend him.
Angela Shapard
Angela Shapard
551
He was wonderful and very helpful
Marsha Neal
Marsha Neal
551
Very friendly and efficient.
Karyn Thomason
Karyn Thomason
551
Sean was very helpful and extremely knowledgable.
Marcy Nunns
Marcy Nunns
551
Great to work with. I am now a loyal Rocket Mortgage customer.
Janet Ferguson
Janet Ferguson
551
Hi! I would give Sean 5 stars because he we over and beyond to get our refinance done. He was precise, helpful in answering questions and very friendly. Thank you so much, you made it an easy transaction!
Richard Job
Richard Job
551
did a great job. would recommend him to anyone in need of a loan. the best of the best.
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