I've worked with Shane Boon from Rocket Mortgage on a home refinance and most recently on a new home purchase. My experiences with him have been fantastic. He responds very quickly, he's professional and extremely client focused. I like Rocket Mortgage, but Shane is the main reason I would come back again in the future for home loan needs and I would certainly recommend him to friends/family ...I've worked with Shane Boon from Rocket Mortgage on a home refinance and most recently on a new home purchase. My experiences with him have been fantastic. He responds very quickly, he's professional and extremely client focused. I like Rocket Mortgage, but Shane is the main reason I would come back again in the future for home loan needs and I would certainly recommend him to friends/family for their needs as well.Read MoreRead Less
Onyx SJ
Onyx SJ
551
Shane was very knowledgeable, responsive and dedicated to seeing my loan theough
Jessica Tien
Jessica Tien
551
Shane always provides a professional service and prompt replies to his customers. However, we suggest Schwab and Rocket Mortgage establishing a better work/communication channel to support the mortgage team to work with Shane so they can avoid duplicated requirements, tasks or miscommunications that burden the customers, also to avoid things fall thru the cracks or hiccups.
Katherine Reed
Katherine Reed
551
Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a ...Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a widow recently, and I was doing it all alone, so he really took the extra time with me to explain things I didn't understand and he was just AWESOME to work with.
I would use him any and every chance I got, and I will refer him and Rocket Mortgage to all I know.
Shane was professional, he kept us in the loop throughout the loan process, and while we had a slight hiccup, he handled it well and we were able to close our loan on time.
Kim Fry
Kim Fry
551
It's nice that everytime I refi, it's a familiar voice and name I hear. Shane always makes the process super easy, is very responsive and I feel like I am getting a good deal.
Juanita Leonardi
Juanita Leonardi
551
Excellent, professional, patient with the questions I asked more than once. Shane also got back with me ASAP. Loans aren’t easy. Thanks .....
Robert Krantz
Robert Krantz
551
Shane is a great guy and hard working and a very good communicator. Pleased with the great service.
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