Shawn Jones

Detroit, MI

NMLS 1332853

President's Club Banker

Shawn's Reviews

Rickesha Wilson
Shawn is excellent and personable. He stayed on top of my loan application form the very beginning and even spoke with my realtor directly about any concerns as they would come up. He was available anytime and always responded promptly. I had no idea purchasing a home would be so simple and I give so much credit to Shawn and the Rocket Mortgage team!! I'm a busy doctor and was concerned that I ...Shawn is excellent and personable. He stayed on top of my loan application form the very beginning and even spoke with my realtor directly about any concerns as they would come up. He was available anytime and always responded promptly. I had no idea purchasing a home would be so simple and I give so much credit to Shawn and the Rocket Mortgage team!! I'm a busy doctor and was concerned that I wouldn't have time to deal with the home buying process but Shawn helped out so much and I was always ahead of any deadlines!Read MoreRead Less
Ralph Mardis
Awesome and fast service. Got the entire process of closing finished within a month. Always available when needed.
Candice Hobson
I really enjoyed working with Shawn! He was extremely helpful and provided me with any information that I needed . When he scheduled appointments with me, he made sure he kept them, even if I forgot!
George Saucier
We thoroughly enjoyed working with Shawn. He was very responsive and tremendously helpful in guiding us through the Rocket Mortgage process. Also, he promptly answers email questions. Something you don't always find today. Thanks Shawn!
Bobby Gross
Incredibly helpful and friendly. Appreciate his dedication to my home-buying needs.
Brandon Bollman
Makes everything fast and easy. Gets the job done, as a first time homebuyer I couldn't ask for anyone better.
Alexander Boberg
Shawn provided me with some of the best customer service I've ever experienced throughout the entire Rocket Mortgage process. He was always willing to answer questions and was prompt and thorough in his responses. I was happy to have him assist me, and I will recommend him and Rocket Mortgage in the future.
Nael Hannan
Shawn is always on top of things. He calls and emails regularly checking and making sure I don't have any questions or concerns. He is great and a joy to work with. Thank you Shawn
Jim Sumpter
Shawn made my home purchase simple. It was my first home purchase and he helped me through each step at my own pace.
Mandy Turner
It was such a joy to work with Shawn. His witty humor and knowledge made our transaction close quickly and efficiently. He definitely went above and beyond what I expected him to do, and he genuinely cared about any concerns I had. I will definitely spread the word about his expertise. I cannot say enough good things about Shawn. If I'm ever in the market for this again, I will definitely work ...It was such a joy to work with Shawn. His witty humor and knowledge made our transaction close quickly and efficiently. He definitely went above and beyond what I expected him to do, and he genuinely cared about any concerns I had. I will definitely spread the word about his expertise. I cannot say enough good things about Shawn. If I'm ever in the market for this again, I will definitely work with Shawn!
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