Shawn Williams

Detroit, MI

NMLS 1650495

Banker

Shawn's Reviews

Celia Craze
Spend a of time with me getting the exact mortgage I wanted.
Debbie Huggins Branham
After your non-responsiveness during our mortgage process, you actually have the nerve to contact this family for a review. Well, you deserve ZERO stars but that is not an option.

Try working on your customer relations and attitude toward your customers when they contact you. Hope you can continue to remain an employee of Rocket Mortgage, but I will not give you referrals or reviews in the ...After your non-responsiveness during our mortgage process, you actually have the nerve to contact this family for a review. Well, you deserve ZERO stars but that is not an option.

Try working on your customer relations and attitude toward your customers when they contact you. Hope you can continue to remain an employee of Rocket Mortgage, but I will not give you referrals or reviews in the future,Read MoreRead Less
Shawn Williams
Reply from Shawn Williams:

Dear Deborah

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please ...Dear Deborah

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.Read MoreRead Less

Toni Jordan
My experience was excellent. Everything went smoothly. Shawn did a good job of explaining every detail and what to expect along the way. Everything was completed in a timely manner. He was very professional.
Jason Flum
Very helpful through the whole process
Deborah Millette-Harrold
Shawn, Thanks so much for all your help. You have made this a breeze to get thru and always there when I needed you. You are the BEST!
Jason Boes
Amazing. Would recommend using Shawn in the future. he made the experience very smooth and was extremely profession. He is a valued asset to your team.
Kevin Weldon
Like everyone at Rocket Mortgage Shawn Williams was great. Shawn advise me with the best route to take on my mortgage. He answer all my questions and keep in constant communication through out the process. For me Rocket Mortgage gives me peace of mine about my mortgage. Rocket Mortgage is fortunate to have Shawn Williams on your team.
Jeff Cicero
Shawn is very professional and helpful. He kept me informed and allowed me to stay at ease during the process of refinancing my home.
Robert Gonell
shawn was a pleasure to work with from the first phone call to the closing. even when a few problems arose he was there to work through them and keep the process moving without any delays. very friendly and easy to work with was shawn
Cynthia Stroup
Shawn was extremely knowledgeable and listen to what exactly I was trying to do and get out of my mortgage. He was so help and even came up with a better plan that saved me a ton of interest and even let me keep a little money in the bank. Thanks for an awesome job.