I have refinanced through Rocket Mortgage 3 times and every time it has been seamless.
Greg Long
Greg Long
551
Shawtann was extremely helpful in getting me into the right mortgage to meet my goals. He was very responsive to questions I sent in emails, providing me with specific details that helped me make the decision to go with Rocket Mortgage.
Julie Franklin
Julie Franklin
551
Shawtann was very patient and knowledgeable about our many questions during this whole process. He did a great job and it was a pleasure working with him.
Michael Everson
Michael Everson
551
Many thanks to Shawtann for guiding us through the loan process. We relied on him for his knowledgeable advice and have found ourselves in a product that matches our needs perfectly. Shawtann's level of service, and that of the entire Rocket Mortgage Team, exceeded our expectations. Well done!
Denise Burrell-Hamilton
Denise Burrell-Hamilton
551
Shawtann was very knowledgeable of products, professional yet personable and made this experience painless.
Jayson Bethurem
Jayson Bethurem
551
Great service, timely responses, and always had answers to my questions.
Brad Halland
Brad Halland
551
Shawtann was awesome and so helpful. He made my experience as easy as could be
Erich Zimmerman
Erich Zimmerman
551
Very willing to help. Prompt replies to inquiries. Extremely personal in the phone. I had a very positive experience dealing with Shawtann and would highly recommend others to deal with him on their refinance.
Sharon Duncan
Sharon Duncan
541
Shawtann came across as authentic. He never sounded condescending, canned or scripted. I never felt he was frustrated or aggravated with my frequent questions and need to not follow a templated process. It immediately became clear to me that he was an expert in his field. and able to adjust to the individual he is working with. In retrospect when I think of my interaction with him some of the ...Shawtann came across as authentic. He never sounded condescending, canned or scripted. I never felt he was frustrated or aggravated with my frequent questions and need to not follow a templated process. It immediately became clear to me that he was an expert in his field. and able to adjust to the individual he is working with. In retrospect when I think of my interaction with him some of the character traits that come to mind are Energized, Ethical, Knowledgeable, Intuitive, Patient, Supportive. A big plus for me is I haven't experienced buyers remorse !!!Read MoreRead Less
KA Ryan
KA Ryan
551
Shawtann took me through the mortgage process step by step, and was extremely helpful. He patiently answered all of my questions in a way that I was able to understand, and feel confident that re-financing was the right choice in my situation. I commend him on his professionalism and making the process much quicker and easier than I expected.
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