Shawtann came across as authentic. He never sounded condescending, canned or scripted. I never felt he was frustrated or aggravated with my frequent questions and need to not follow a templated process. It immediately became clear to me that he was an expert in his field. and able to adjust to the individual he is working with. In retrospect when I think of my interaction with him some of the ...Shawtann came across as authentic. He never sounded condescending, canned or scripted. I never felt he was frustrated or aggravated with my frequent questions and need to not follow a templated process. It immediately became clear to me that he was an expert in his field. and able to adjust to the individual he is working with. In retrospect when I think of my interaction with him some of the character traits that come to mind are Energized, Ethical, Knowledgeable, Intuitive, Patient, Supportive. A big plus for me is I haven't experienced buyers remorse !!!Read MoreRead Less
KA Ryan
KA Ryan
551
Shawtann took me through the mortgage process step by step, and was extremely helpful. He patiently answered all of my questions in a way that I was able to understand, and feel confident that re-financing was the right choice in my situation. I commend him on his professionalism and making the process much quicker and easier than I expected.
Ana Corostola
Ana Corostola
551
Excellent experience, highly recommended.
Cody Fowler
Cody Fowler
551
QUICK AND VERY HELPFUL, DIDNT MISS A BEAT
Nelida Willette
Nelida Willette
551
shawtann was a wonderful and helpful person. he was very educated about the loan process and very helpful i would recommend him for anyone. nice job shawtann
thank you Nelida and George
Horace Borders
Horace Borders
551
My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling:
I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary...My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling:
I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary measures to qualify for refi again in the near future. Simply because being married, I was requesting refi in my name only, then Shawtann suggested taking look my numbers and status for refi qualifications as an individual, then by crunching my numbers through the financial system, then with minor adjustments (low an behold) I qualified, my credit score improved, debts are now gone, and as a family we now have more disposable income an financial freedom to move forward in life and without worry.
Bottom-line, my family is at peace, and we're happier going forward into the future, thanks to Shawtann and Rocket Mortgage/Rocket Mortgage.
This dreaded chore was a pleasure with Shawtann by our side throughout the entire process. He made it seem so easy and quick. I guess that is why they use the name Rocket Mortgage. Thank you Shawtann!
Chris Isaac
Chris Isaac
551
Shawtann was persistent in helping me to see that the refinance process could be life changing for me, even as I was ready to give up on any chance of it working out for me. I am greatful for his honesty with regard to what the outcome could be and appreciate his assistance in helping me see it through. It actually worked out better than I thought it could, I am in a much better place now ...Shawtann was persistent in helping me to see that the refinance process could be life changing for me, even as I was ready to give up on any chance of it working out for me. I am greatful for his honesty with regard to what the outcome could be and appreciate his assistance in helping me see it through. It actually worked out better than I thought it could, I am in a much better place now financially.Read MoreRead Less
Shelly Comish Keller
Shelly Comish Keller
551
So happy with the careful explanation, professionalism, and hard work to get us a great refinance!
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