Excellent Service, above and beyond the call of the call of duty.
Lijie Wang
Lijie Wang
551
I like Rocket Mortgage because of Sam, he’s very professional and friendly throughout. He answered questions patiently and called back promptly, never let me down.
Glenn Carlson
Glenn Carlson
551
Sam was the most qualified person that I have ever worked with over the decades. I will being referring friends and family to Sam if the opportunity ever occurs. If I ever need anymore financing in the future I will seek out Sam.
Katie Starnes
Katie Starnes
551
Sam was awesome and so helpful
Anthony Warrington
Anthony Warrington
551
After refinancing with Rocket Mortgage in January 2019 and getting into a 15 year mortgage, I had no real intentions of refinancing again. Sam pitched his case for a 30 yr mortgage, with an even lower interest rate, and much lower payment, explaining that I could continue to pay the mortgage off in 15 years if I wanted to with increased payments, but had the luxury of the lower payment if needed. ...After refinancing with Rocket Mortgage in January 2019 and getting into a 15 year mortgage, I had no real intentions of refinancing again. Sam pitched his case for a 30 yr mortgage, with an even lower interest rate, and much lower payment, explaining that I could continue to pay the mortgage off in 15 years if I wanted to with increased payments, but had the luxury of the lower payment if needed. Made sense.Read MoreRead Less
Sue Ruff
Sue Ruff
551
Sam was a tremendous help with the whole refinance process. He was on top of everything and always responded promptly to my calls & all of my concerns. I would most assuredly contact him again if i was in the market for a new loan
Pratik Shah
Pratik Shah
551
It was quick turn around working with him he guided step by step. Available when ever i had question. Excellent service.
Nanette Trax
Nanette Trax
551
Kept us informed and kept the process moving.
Herawatie Molina
Herawatie Molina
551
When it comes to professionalism Sam is the man of the year. He had all the answers to all my questions and was polite and patient in making sure I understand the mortgage languages he was explaining to me on Stream Line Refinancing. We need more people like him in this world of customer service.
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