Shelly was super helpful and very responsive; even when I panicked and wanted to rework all the numbers before moving into underwriting!
Claudia Gallego
Claudia Gallego
551
Shelly has been a great help for us, we didn't have any idea of mortgage process and procedures and everyone I know said it was very stressful but honestly Shelly took all that stress away and answered every question...
Mitch Conley
Mitch Conley
551
Shelly was the BEST part of my first home buying process; with regards to the loan process. She was VERY friendly, and EXTREMELY helpful! At the beginning of this year, I originally applied and was unable to get approved, due to some errors & outstanding bills; Shelly let me know what I needed to pay off/pay down, and what I needed to do to work towards getting my pre-approval. Fast-forward a ...Shelly was the BEST part of my first home buying process; with regards to the loan process. She was VERY friendly, and EXTREMELY helpful! At the beginning of this year, I originally applied and was unable to get approved, due to some errors & outstanding bills; Shelly let me know what I needed to pay off/pay down, and what I needed to do to work towards getting my pre-approval. Fast-forward a couple months, after listening to her advice - I got my pre-approval! I submitted my offer over the July 4th weekend, while Shelly was out on vacation. I called her cell phone after 9pm and heard back from her via text/email until as late as 11pm - if that is not DEDICATION, I don't know what is! I am SO very thankful, and happy that Shelly was the one at Rocket Mortgage to be in "my corner", helping me through my loan process! I hope & pray that when it comes time to buy my next home that Shelly is still working (sorry you're not allowed to retire Shelly...LOL)!!! I will most DEFINITELY be sharing Shelly's contact information, should any coworkers, friends, or family be in the market for a home loan! Thanks again Shelly --- keep up the AMAZING attitude you have towards helping those achieve their dreams/goals of becoming a homeowner!!!Read MoreRead Less
Jim Jiminboo
Jim Jiminboo
551
It was a total pleasure working with Shelly. We felt like a part of a team, and made the entire process (sometimes complex and convoluted) feel like smooth sailing. She was very attentive and went above and beyond the call to address any concerns and questions I had. This was very important to us, specially being first-time home owners! Highly recommended, you'll be lucky to work with her!
Garrett Eberhardt
Garrett Eberhardt
551
Shelly was extremely helpful in my home buying process. As a first time buyer, she took the time to carefully go over every detail and step with me, making me a confident buyer. Outstanding service!!
Joan Paciero
Joan Paciero
551
Shelly is a good communicator and a pleasure to work with. I would highly recommend her and Rocket Mortgage to anyone who is planning to buy a home.
Rachel Niesslein
Rachel Niesslein
551
Shelly was awesome! She walked me through everything I needed to get done and made sure it was on time.
Billy Bigham
Billy Bigham
551
Shelly was a big help with my home loan. She took the time to help answer any questions I had.
Angela Burgess
Angela Burgess
551
Great experience, Shelly kept me in the loop and answered every question needed. She promptly return calls and worked over to work with my schedule!!!
Sheena Burgess
Sheena Burgess
551
Shelly was very helpful and knowledgeable when assisting with loan questions on a new build. She always has a cheerful and friendly attitude. She made this process very easy.
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