Hello Shelly This is Madeline, here to give you the best referral ever! Shelly is my Superwoman Loan Officer! She leaped over tall walls and used all of her Super Minded powers to work out and wonderful Mortgage loan for Me! When we 1st spoke Shelly looked at my credit score and my student loan debt and said "Madeline" we got this! I was shocked she didn't tell me to work on credit score and Heck ...Hello Shelly This is Madeline, here to give you the best referral ever! Shelly is my Superwoman Loan Officer! She leaped over tall walls and used all of her Super Minded powers to work out and wonderful Mortgage loan for Me! When we 1st spoke Shelly looked at my credit score and my student loan debt and said "Madeline" we got this! I was shocked she didn't tell me to work on credit score and Heck no due to my Student loan debt amount. Not 1 time but many times Shelly was on the telephone with Direct student loan services trying to help us figure out a solution. Also, Shelly referred me to the credit repair department to build and repair my credit. Thanks Kyle. Finally, My Seller was not will to come to the table on any concessions or fees which would had killed the deal of me buying the house. But, Shelly came to the rescue by making an award winning suggesting which make the deal a win - win for both the seller and me the buyer. Shelly thank you for all of your very hard work and dedication to making me a new homeowner. Read MoreRead Less
Tracy Sheldon
Tracy Sheldon
551
We had the best experience ever. This is our first time buying a house. We had no clue what we were doing. Shelly helped us through the entire process, explaining, answering questions & guiding the entire way. We learned so much & are so comfortable with everything that took place because of the time & attention Shelly gave us. Thank you for making our dreams come true!
Amy Greenblatt
Amy Greenblatt
551
Shelly is very friendly and sweet. She is very knowledgeable and can answer all my questions. She gets work done quickly and accurately.
Rachel Rychcik
Rachel Rychcik
551
Shelly has 33+ years of experience and it showed from our first conversation to the last. She is very knowledgeable within the field and works well with people from every background. As first time home buyers, Shelly took the time to research and education us. She was ALWAYS easy to get-in touch with and her hours are extremely flexible! In fact, I wondered if she ever had time off because she was...Shelly has 33+ years of experience and it showed from our first conversation to the last. She is very knowledgeable within the field and works well with people from every background. As first time home buyers, Shelly took the time to research and education us. She was ALWAYS easy to get-in touch with and her hours are extremely flexible! In fact, I wondered if she ever had time off because she was available both day and night. She made the experience exciting and simple to understand. I am very grateful for her time and glad she was the agent that helped us throughout the home buying process! Thank you Shelly!Read MoreRead Less
Cidalia Cammarata
Cidalia Cammarata
551
Shelly has been AMAZING during our entire process. My husband and I were first time home buyers and she was always available to answer any questions or concerns that we had. I loved how she broke everything down for us to make sure we were fully understanding. She was so quick to email me back or return a phone call and put my mind at ease if I was concerned about anything and I loved how easily I...Shelly has been AMAZING during our entire process. My husband and I were first time home buyers and she was always available to answer any questions or concerns that we had. I loved how she broke everything down for us to make sure we were fully understanding. She was so quick to email me back or return a phone call and put my mind at ease if I was concerned about anything and I loved how easily I could relate to her. It was like talking to a friend and she really did care! I could go on and on really about how great she is but I'm not sure I could ever do her justice. Thank you SO MUCH, Shelly!! This was the best home buying process we could have hoped for and we look forward to working with you again in the future!!Read MoreRead Less
Kenny Lilley
Kenny Lilley
551
Shelly is a great person and was also great to work with! She answered every question I asked and was available anytime I called. This was the second time I purchased a house with her and she made the buying process very easy.
Mike Rittenhouse
Mike Rittenhouse
551
Shelly was very fast, thorough and professional and my wife and I are very pleased with our new home.
Carter Anderson
Carter Anderson
551
Shelly is fun to talk with and she never makes you feel like she does not have time for you. Great response times and very knowledgeable.
Ivana Islam
Ivana Islam
551
Shelly is best,,,If it wasn't shelly,i would not be a home owner today.she was there all way end,this has been the best experience I have ever had,,,,she is so kind,friendly,so sweet, so nice,,,i don't know lot of things,she is the one who always give me a good though, i was about to give up and she made it happen,,,❤❤❤❤😍😍😍🖒🖒🖒
Nick Ancona
Nick Ancona
551
I am very pleased with Rocket Mortgage but Shelly is who made my experience extraordinary. I was between Rocket Mortgage and my local CU for lending. Shelly made me feel more at home than my local CU was able to. She worked around my schedule and spent at least 5 hours on multiple nights after 8PM on the phone with me before I ever declared Rocket Mortgage my lender. I am very hands on and Shelly ...I am very pleased with Rocket Mortgage but Shelly is who made my experience extraordinary. I was between Rocket Mortgage and my local CU for lending. Shelly made me feel more at home than my local CU was able to. She worked around my schedule and spent at least 5 hours on multiple nights after 8PM on the phone with me before I ever declared Rocket Mortgage my lender. I am very hands on and Shelly spent time after hours just to answer my questions and go into grueling detail about my prospective loan and all the aspects of getting a mortgage. Once I did commit to Rocket Mortgage, Shelly's attitude never changed. She walked me through every step of the way. She was sure to stay on top of all parties involved and get my loan through with no issues. Even when I moved on to a new team member near the end of my loan, Shelly was still in contact with me as a friend after her portion of my loan was handled. My wife and I are in our dream home thanks to Shelly. She is the definition of customer service and I am fortunate to have had her work on my loan and I am fortunate to have had the chance to get know her. Thank you Shelly!Read MoreRead Less
Karen Brodzinski
Karen Brodzinski
551
Shelly was absolutely wonderful. She kept us informed throughout our loan process and treated us as if we were her only clients. She always calmed our fears and answered our questions as many times as we needed and never made us feel like we were a nuisance. If we ever need a loan again, we would definitely use her again.
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